Position: Full Time Security Guards Site: Conestoga Mall City: Kitchener Job Type: Full Time (24x7 Availability) Hours: Various Shifts, must be available to work days/afternoons/nights Special Minimum Requirements: Valid Ontario Security License Must be available for all shifts (days, afternoons, nights) 1-year Tactical Experience required Good computer skills (Word, Excel, emails, typing ) First Aid/CPR Level C Excellent verbal/written communication skills Must be able to work in a stressful environment Customer Service Experience Police Foundations would be an asset Duties: Working closely with Mall Management Full knowledge of 494, Trespass to Property, and Oxford Customer Service Excellence Filing paperwork Responsible for coaching and counselling guards Ensuring guards are trained on important procedures (fire panel, power-outage, bomb threat, etc) Review and respond to emails relating to Security or Security Supervisor Adjusting schedules according to operational needs with scheduling software Be aware of any procedures or site changes Memo book checks Review incident reports to ensure all is up to standard Review and save important CCTV footage Writing reports Obtaining statements and collecting information for Incident Reports Performing Customer Service-related functions Experience with enforcing TPA and situations where Use of Force is required Be physically capable of performing the required duties Basic knowledge and use of integrated security systems Please Apply with a current resume attached. We thank all candidates for their interest in Paragon; however only candidates selected for an interview will be contacted. Diversity & Inclusion Statement: "Paragon Security is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request and all reasonable measures will be taken to accommodate the needs of the applicant through the interview process and while employed" Job Types: Full-time, Part-time, Casual, Permanent Pay: $17.60 per hour Benefits: Dental care Extended health care Flexible schedule On-site parking Vision care Application question(s): What is your availability ? Do you drive or takes public transit? Do you live in Kitchener/Waterloo region ? Experience: Tactical Security : 1 year (required) Licence/Certification: Ontario Security License (required) Work Location: In person