Service Level Manager

Philtech Inc.

The Service Level Manager at Philtech Inc. focuses on enhancing service performance through SLA management and data analytics.

Last checked on June 19, 2026. We may earn a commission when you click through.

A solid opportunity for professionals looking to influence service quality in a tech-driven environment. However, it may not suit those seeking remote work.

✓ Strategic position with growth potential. ✓ Focus on data-driven decision-making. ✓ Engagement with advanced analytics tools.

Service Level Manager

Philtech Inc.

Updated 5 days ago

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You'll be redirected to ph.talent.com

Taguig

A solid opportunity for professionals looking to influence service quality in a tech-driven environment. However, it may not suit those seeking remote work.

About this role

The Service Level Manager at Philtech Inc. focuses on enhancing service performance through SLA management and data analytics.

About the Company

Philtech Inc. is a leading technology solutions provider in the Philippines, specializing in innovative service management.

Key Highlights

✓ Strategic role focused on service performance.
✓ Utilizes advanced analytics for decision-making.
✓ Responsible for SLA management and governance.
✓ Transforms operational data into actionable insights.
✓ Based in Taguig, not remote.

💡 Honest Take: This role is ideal for those with a strong analytical background and a passion for improving service standards.

Pros

✓ Strategic position with growth potential.
✓ Focus on data-driven decision-making.
✓ Engagement with advanced analytics tools.
✓ Involvement in SLA governance.

Cons

✗ Not a remote work option.
✗ May require extensive experience in analytics.
✗ High-pressure role with performance expectations.

Best For: Ideal for those who thrive in data-driven environments and want to enhance service delivery.

Watch Out: Be prepared for high expectations and a fast-paced work environment.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Feedback from employees indicates a dynamic work environment with high expectations and opportunities for professional growth.

Expert Review

In the role of Service Level Manager, professionals will engage deeply with operational data to drive service improvements. The position demands a understanding of SLAs and the ability to translate complex data into strategic actions. Expect to interact with various teams to ensure performance metrics are met and exceeded.

Philtech Inc. prioritizes data analytics, which means that candidates should be comfortable with data visualization tools and methodologies. This a managerial role; it requires a hands-on approach to data interpretation and application.

The lack of remote work options may deter some candidates, especially those accustomed to flexible work arrangements. the position may involve a steep learning curve if you're not already well-versed in service level agreements and analytics, which could be a consideration for prospective applicants. For more details, check Philtech's official page here.