Admin Clerk

A well-established organisation in Richards Bay, KwaZulu-Natal requires a Admin Clerk to support management with day-to-day administrative duties. Key tasks include data capturing, maintaining filing systems, ordering office supplies, and assisting with travel arrangements and expense claims. The position offers stability within a collaborative team.

Responsibilities Reception & Client Liaison Serve as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times. Receive, sort, and distribute incoming mail, courier parcels, and fax communications daily, and prepare outgoing correspondence including registered post items and courier consignments for dispatch while maintaining an accurate mail register. Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry. Assist clients and visitors with enquiries in a courteous and helpful manner, providing accurate information about the organisation's services, hours of operation, and locations, and directing individuals to the appropriate department or resource person efficiently. Office & Administrative Support Type, format, proofread, and distribute correspondence including letters, memos, reports, and presentations using Microsoft Office, ensuring professional presentation, correct formatting, and grammatical accuracy in all outgoing documentation and communications. Provide comprehensive administrative support to management by scheduling meetings and appointments, preparing agendas and meeting packs, taking accurate minutes, and diligently following up on action items to ensure timely completion and accountability. Manage the procurement of office supplies, stationery, and consumables by monitoring stock levels, obtaining competitive quotations from approved suppliers, placing purchase orders, and reconciling supplier invoices against delivery notes before payment.

Requirements A well-presented and professional appearance at all times, as the role involves being the face of the organisation to visitors. A positive and helpful attitude with a genuine desire to provide excellent service to both internal and external stakeholders. Excellent typing speed and accuracy with the ability to transcribe dictation and produce error-free documents under time pressure. A minimum of one to two years of experience in an administrative or reception role within a professional office environment. Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure. Strong verbal and written communication skills in English, with ability to interact professionally with clients and colleagues.

Qualifications Higher Certificate in Office Management