A professional services firm in Kroonstad, Free State is recruiting a Receptionist to join its support team. The role encompasses typing correspondence, maintaining confidential records, processing documentation, and preparing boardrooms for meetings. This is a great opportunity for someone who thrives on creating order out of chaos.ResponsibilitiesRecords Management & SystemsEnsure compliance with the Protection of Personal Information Act when handling confidential client and employee records, limiting access to authorised personnel only and securely disposing of documents that have reached their retention expiry date.Process and track incoming and outgoing documentation such as job applications, invoices, purchase orders, and contracts through the appropriate approval workflows, maintaining an accurate document register at every stage of processing.Capture, update, and verify client and employee data on the company's database or CRM system with high accuracy, conducting periodic data quality audits to identify and correct duplicate records, incomplete fields, or outdated contact information.Reception & Client LiaisonServe as the first point of contact for all visitors and callers by greeting them warmly and professionally, determining their needs efficiently, notifying the relevant staff member promptly, and maintaining a presentable and welcoming reception area at all times.Manage a multi-line switchboard by answering incoming calls within three rings, screening and directing calls to appropriate departments, and taking detailed messages when colleagues are unavailable including caller name, company, contact number, and nature of enquiry.RequirementsA minimum of one to two years of experience in an administrative or reception role within a professional office environment.A Grade 12 certificate is essential; a post-matric qualification in office administration or a related field is advantageous.Strong organisational skills and the ability to prioritise multiple tasks while working calmly and efficiently under pressure.The ability to handle confidential information with discretion and maintain the highest standards of integrity and trustworthiness.Proficiency in the Microsoft Office suite including Word, Excel, Outlook, and PowerPoint with ability to produce well-formatted documents.QualificationsNational Diploma in Office Administration

While the salary is competitive for entry-level positions, the role demands a high level of confidentiality and professionalism.