Support Agent

CB Talents

Join a dynamic team in Durban North Coast as a German-speaking support agent, handling escalated customer cases in a supportive, collaborative environment.

Last checked on June 13, 2026. We may earn a commission when you click through.

The position offers a solid entry into customer service with long-term career potential, especially for those who value teamwork.

✓ People-first company culture ✓ Ongoing training and upskilling ✓ Competitive employee benefits

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Support Agent

CB Talents

Updated 2 months ago

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Bloemfontein On-site Full–Time

The position offers a solid entry into customer service with long-term career potential, especially for those who value teamwork.

About this role

Join a dynamic team in Durban North Coast as a German-speaking support agent, handling escalated customer cases in a supportive, collaborative environment.

About the Company

CB Talents focuses on creating a diverse and inclusive workplace, prioritising employee well-being and professional growth.

Key Highlights

✓ On-site position in a collaborative environment
✓ Opportunity for professional growth and ongoing training
✓ Engage with a close-knit community of professionals
✓ Work on high-profile customer cases
✓ Competitive benefits package including medical aid and pension

💡 Honest Take: This role is ideal for those fluent in German, seeking a supportive workplace. However, it may not suit candidates preferring remote work.

Pros

✓ People-first company culture
✓ Ongoing training and upskilling
✓ Competitive employee benefits
✓ Strong team camaraderie

Cons

✗ On-site requirement may limit flexibility
✗ Entry-level position might not attract experienced professionals
✗ Potential language barriers if not fluent in German

Best For: Ideal for German speakers passionate about helping others and working collaboratively.

Watch Out: Be prepared for a fast-paced environment with high expectations for customer case resolution.

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What Customers Say

Employees appreciate the supportive culture and training opportunities, though some mention the challenges of on-site work.

Expert Review

This position at CB Talents is a great entry point into the customer service field for German speakers. The company emphasises teamwork and personal development, n attractive option for new graduates or those shifting careers.

The role involves managing escalated customer cases from start to resolution, which can be demanding yet rewarding. Employees can expect a variety of responsibilities that foster skill development and professional growth.

Benefits include medical aid, a pension fund, and ongoing training opportunities, which enhance job satisfaction. However, the on-site requirement may deter those seeking remote work flexibility.

Overall, this role is positioned well for individuals who thrive in dynamic environments and value long-term career prospects. More information about the position can be found on the official site.

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