Office Administrator and Customer Service Coordinator

At Work Group- Raleigh, NC

This role involves making and receiving calls, assessing customer needs, explaining services, and collaborating with the office team to resolve issues.

Last checked on June 14, 2026. We may earn a commission when you click through.

If you're looking for a customer service role that combines administrative tasks with direct customer engagement, this could be a fit.

✓ Engaging customer interactions ✓ Supportive team environment ✓ Full-time employment

This listing may have expired or is no longer available. Information shown may be outdated.

Office Administrator and Customer Service Coordinator

At Work Group- Raleigh, NC

Updated 2 months ago

Apply now →

You'll be redirected to talent.com

Raleigh

If you're looking for a customer service role that combines administrative tasks with direct customer engagement, this could be a fit.

About this role

This role involves making and receiving calls, assessing customer needs, explaining services, and collaborating with the office team to resolve issues.

About the Company

At Work Group is a staffing agency based in Raleigh, NC, specializing in connecting employers with skilled professionals.

Key Highlights

✓ Full-time position in Raleigh, NC
✓ Direct interaction with customers via calls, emails, and texts
✓ Opportunity to resolve customer issues and improve service
✓ Collaboration with a supportive office team

💡 Honest Take: This position is suitable for those who enjoy dynamic customer interaction and problem-solving in an office environment.

Pros

✓ Engaging customer interactions
✓ Supportive team environment
✓ Full-time employment

Cons

✗ Requires handling customer complaints
✗ Limited remote work options
✗ May involve stressful situations

Best For: Ideal for those seeking a stable office job with opportunities for direct customer engagement.

Watch Out: Be prepared for the challenges of customer service, including potential dissatisfaction from clients.

Apply for this position →

You'll be redirected to talent.com

Expert Review

This position as an Office Administrator and Customer Service Coordinator offers a great blend of administrative and customer-facing tasks. Engaging directly with clients can be fulfilling but also challenging, particularly when addressing complaints and issues. The emphasis on communication skills is critical for success in this role.

The company, At Work Group, is known for fostering a collaborative team environment, supportive workplace for new hires. However, those who prefer remote work may find this role less appealing, as it's office-based in Raleigh, NC. The need to resolve customer problems promptly urgency that candidates should consider.

Overall, this position is well-suited for individuals who enjoy a fast-paced work environment and are adept at multitasking. According to the job listing, you'll be responsible for both inbound and outbound communication, which can lead to a varied daily routine. For further details, interested candidates can visit the job listing on Talent.com.