Customer Service Representative

Telesys

Join Telesys as a Customer Service Representative in Malate, Manila, offering a competitive salary and performance incentives.

Last checked on August 30, 2026. We may earn a commission when you click through.

This position may suit those looking for a stable entry into the BPO sector, but potential applicants should prepare for the challenges of a high-pressure customer service role.

✓ Attractive salary package ✓ Incentives for performance ✓ Paid training provided

Customer Service Representative

Telesys

Updated 2 days ago

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Makati On-site Full Time

This position may suit those looking for a stable entry into the BPO sector, but potential applicants should prepare for the challenges of a high-pressure customer service role.

About this role

Join Telesys as a Customer Service Representative in Malate, Manila, offering a competitive salary and performance incentives.

About the Company

Telesys is a BPO company based in Malate, Manila, specializing in providing customer service solutions.

Key Highlights

✓ Full-time onsite position
✓ Salary up to ₱27,000/month
✓ Performance incentives and bonuses
✓ Comprehensive paid training

💡 Honest Take: While the salary sounds appealing, the BPO industry can be demanding, with high turnover rates. It's essential to gauge the work environment and potential for growth before committing.

Pros

✓ Attractive salary package
✓ Incentives for performance
✓ Paid training provided
✓ Opportunity to work in a bustling environment

Cons

✗ High-pressure work environment
✗ Potentially long hours
✗ Onsite requirement limits flexibility

Best For: Recent graduates or early-career professionals in Manila looking to build a career in the BPO industry.

Watch Out: Be prepared for a fast-paced environment that can be stressful, with high expectations for performance.

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Expert Review

The role at Telesys offers a monthly salary of up to ₱27,000, which is quite competitive in the BPO market. The company provides paid training, ccessible for newcomers. However, the onsite requirement may not appeal to those seeking remote work flexibility.

It's the demanding nature of customer service roles, which often involve handling difficult customers and meeting strict performance targets. Our team noted that while Telesys emphasizes incentives, the reality is that many employees find the pressure to meet targets challenging. The training provided does help ease newcomers into the role, but adapting to the fast-paced work environment can take time.

Prospective applicants should also be aware of the potential for long hours, especially during peak seasons. If you're considering this position, it would be advisable to connect with current or former employees to get a sense of the culture and workload. The official page for this job listing can provide further insights into company benefits and expectations.