Dynamics CRM Functional Manager

Accenture Middle East

Join Accenture as a Dynamics 365 Functional Consultant (Manager) to bridge business and technical teams, leading design and delivery of Customer Engagement solutions.

Last checked on June 15, 2026. We may earn a commission when you click through.

A solid opportunity for experienced professionals looking to make an impact in a global consulting firm, though it requires substantial CRM expertise.

✓ Strong company reputation ✓ Opportunities for professional development ✓ Engaging work environment

Dynamics CRM Functional Manager

Accenture Middle East

Updated 10 days ago

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Riyadh

A solid opportunity for experienced professionals looking to make an impact in a global consulting firm, though it requires substantial CRM expertise.

About this role

Join Accenture as a Dynamics 365 Functional Consultant (Manager) to bridge business and technical teams, leading design and delivery of Customer Engagement solutions.

About the Company

Accenture Middle East is a leading global professional services company providing a range of services in technology and consulting.

Key Highlights

✓ Lead requirement gathering and solution design
✓ Collaborate with stakeholders and technical teams
✓ Drive functional testing and delivery of CE solutions
✓ Opportunity to work in a dynamic technology environment
✓ Full-time role with potential for career growth

💡 Honest Take: This position is ideal for those with strong leadership skills and a solid understanding of Dynamics 365, but may not suit beginners or those unfamiliar with CRM systems.

Pros

✓ Strong company reputation
✓ Opportunities for professional development
✓ Engaging work environment
✓ Competitive salary potential
✓ Diverse projects across industries

Cons

✗ Not remote, requires in-office presence
✗ Complexity in managing stakeholder expectations
✗ High-pressure environment
✗ Requires extensive CRM knowledge
✗ Potential for long hours during project deadlines

Best For: Ideal for individuals with a strong technical background and leadership experience in customer engagement solutions.

Watch Out: Be prepared for a demanding role that requires balancing technical and business aspects effectively.

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What Customers Say

Employees appreciate the collaborative environment and opportunities for professional growth, though some express concerns about workload and work-life balance.

Expert Review

This role at Accenture presents a unique chance for professionals skilled in Dynamics 365 to lead impactful projects. The position demands a understanding of both technical and business needs, making it crucial for candidates to possess strong communication skills.

The opportunity to work with diverse stakeholders can be rewarding, yet it can also generate pressure to meet varied expectations. It’s essential for applicants to be adept at se complexities while ensuring successful project outcomes.

the role is situated in Riyadh, requiring candidates to commit to an in-office work schedule, which might deter those seeking remote flexibility. The demands of the role also suggest that candidates should be prepared for potentially extended hours during project phases.

For those looking to advance their careers in a reputable firm, this position offers significant growth potential, though it necessitates a background in CRM systems and project management. It’s a chance to make a substantial impact within a global consulting framework, but applicants should fully grasp the expectations associated with such a pivotal role.