Automotive Service Advisor

Lookers plc

Join Lookers plc's Aftersales Team to enhance customer experience by booking services, advising on warranties, and managing appointments.

Last checked on June 11, 2026. We may earn a commission when you click through.

The position offers a dynamic environment for car lovers but requires strong communication skills and a knack for multitasking.

✓ Engaging role for car enthusiasts ✓ Customer-focused team environment ✓ Opportunities for career progression

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Automotive Service Advisor

Lookers plc

Updated 2 months ago

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Farnborough

The position offers a dynamic environment for car lovers but requires strong communication skills and a knack for multitasking.

About this role

Join Lookers plc's Aftersales Team to enhance customer experience by booking services, advising on warranties, and managing appointments.

About the Company

Lookers plc is a leading automotive retailer in the UK, dedicated to delivering quality service and customer satisfaction.

Key Highlights

✓ Fast-paced work environment
✓ Focus on customer experience
✓ Opportunity to work with car enthusiasts
✓ Involvement in service bookings and warranty advice

💡 Honest Take: This role suits those passionate about cars and customer service, but may not appeal to individuals seeking a quieter work atmosphere.

Pros

✓ Engaging role for car enthusiasts
✓ Customer-focused team environment
✓ Opportunities for career progression
✓ Hands-on experience with automotive services

Cons

✗ Fast-paced may be overwhelming for some
✗ Potential for high-stress situations
✗ Fixed location in Farnborough
✗ Limited salary information available

Best For: Perfect for individuals with strong communication skills and a passion for customer service in the automotive industry.

Watch Out: Be prepared for a demanding work pace that may not suit everyone.

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What Customers Say

Employees appreciate the dynamic work environment but note the challenges of a high-pressure setting.

Expert Review

This role at Lookers plc offers a unique opportunity for those who love cars and customer interaction. Joining the Aftersales Team means you'll be integral in enhancing customer satisfaction through effective service bookings and warranty advice. Your strong communication skills will be put to the test as you manage appointments and interact with clients daily.

The fast-paced environment is perfect for high-energy individuals, but it could prove challenging for those who prefer a quieter workplace. Team members should expect to handle multiple tasks simultaneously while maintaining a focus on customer needs. While the specific salary details are not disclosed, positions in customer service often vary widely based on experience.

Lookers plc is known for its commitment to customer service, reputable choice for automotive careers. If you're passionate about the automotive industry and enjoy working with people, this could be a rewarding role. For more information, check the official job listing on Lookers plc's site.