CRM Resolution

RCBC Bankard Services Corporation

Handle inquiries and complaints regarding delinquent accounts through CRM, ensuring accurate cardholder contact and effective collections strategies.

Last checked on June 29, 2026. We may earn a commission when you click through.

The position offers a solid entry point into the financial sector, but may not provide competitive salaries. Ideal for those seeking experience in collections.

✓ Valuable experience in customer relations. ✓ Opportunity to learn about collections processes. ✓ Stable work environment in a reputable company.

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CRM Resolution

RCBC Bankard Services Corporation

Updated 1 month ago

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Pasig

The position offers a solid entry point into the financial sector, but may not provide competitive salaries. Ideal for those seeking experience in collections.

About this role

Handle inquiries and complaints regarding delinquent accounts through CRM, ensuring accurate cardholder contact and effective collections strategies.

About the Company

RCBC Bankard Services Corporation is a leading financial services provider in the Philippines, specializing in credit card management and customer service.

Key Highlights

✓ Manage collection inquiries and complaints via CRM.
✓ Support early and late-stage delinquent accounts.
✓ Ensure accurate maintenance of cardholder contact.

💡 Honest Take: This role is essential for individuals looking to build a career in finance, especially in customer relations and debt management.

Pros

✓ Valuable experience in customer relations.
✓ Opportunity to learn about collections processes.
✓ Stable work environment in a reputable company.

Cons

✗ Limited salary information available.
✗ May involve dealing with difficult customer situations.
✗ Not a remote position.

Best For: Targeted towards those who are resilient and have strong communication skills, particularly in handling sensitive financial issues.

Watch Out: Be prepared for potential high-stress situations when dealing with delinquent accounts.

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What Customers Say

Employee feedback indicates a supportive work environment, but highlights challenges in dealing with difficult customer scenarios.

Expert Review

This role at RCBC Bankard Services Corporation focuses on managing collection inquiries for delinquent accounts, providing develop skills in customer service and collections. The position requires a keen eye for detail and the ability to navigate challenging conversations with cardholders.

While the job offers a sturdy entry into the financial sector, salary details are not specified, which can be a drawback for job seekers prioritizing compensation. The experience gained here can be for those aiming for future roles in finance or customer relations.

Potential candidates should be ready for a non-remote work environment, which may not suit everyone. the nature of the role could involve emotionally taxing interactions, especially when dealing with late-stage delinquent accounts. For more information, check the job listing on the RCBC Bankard Services Corporation page (https://ph.talent.com/redirect?acquisition_sub_id=10101&bpid=0cd078d0a0ddb6d241f6176fb6ffe6e1&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=614256918690857684&initiator=&is_gl=0&l=Manila&pc=1&pid=e31e0c2b7414&publisher=7c2b7e61c1&puid=3dea3defgddcgddefddb3dea3de7gddf9dd8fdda3de73deg3de83deb3de93dea3de83dec3ee33dee3de73ded3ee23de93ee33beg3ce83begeed3fddf3de93de8gddeadd93dededdg7dd7&rdr=&sdb=5&search_id=388827925ac1bf8921bb40d7ee8b0c2f&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).