Voice Process International Customer Support

Infosys BPM

Infosys BPM is conducting a walk-in drive for International Voice Support roles in Kolkata. Freshers and experienced candidates are welcome.

Last checked on June 12, 2026. We may earn a commission when you click through.

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A solid opportunity for freshers, but the night shift requirement may not suit everyone.

✓ Good starting point for freshers ✓ Gain experience in international customer support ✓ Dynamic work environment
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Voice Process International Customer Support

Infosys BPM

Updated 1 month ago
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Kolkata Full-Time

A solid opportunity for freshers, but the night shift requirement may not suit everyone.

About this role

Infosys BPM is conducting a walk-in drive for International Voice Support roles in Kolkata. Freshers and experienced candidates are welcome.

About the Company

Infosys BPM is a leading player in the BPM industry, providing innovative customer support solutions globally.

Key Highlights

  • 100% work from office in Kolkata
  • Open to freshers and candidates with 1-5 years experience
  • Excellent communication skills required
  • Rotational shifts including night shifts
  • Opportunity to launch a career in customer support

💡 Honest Take: This role is ideal for those starting their careers in customer support but demands flexibility with night shifts.

Pros

  • Good starting point for freshers
  • Gain experience in international customer support
  • Dynamic work environment
  • On-site training and support

Cons

  • No option for remote work
  • Night shifts may be challenging
  • Postgraduates not eligible
  • Potentially high turnover in customer service roles

Best For: Ideal for individuals with good communication skills and a willingness to adapt to rotational shifts.

Watch Out: Be prepared for a demanding schedule with night shifts; this role may not be suitable for everyone.

Apply for this position

You'll be redirected to bebee.com

Expert Review

The walk-in drive at Infosys BPM in Kolkata on 15th May 2026 presents a promising opportunity for fresh talent in customer support. The role requires candidates to have strong communication skills and a willingness to work in rotational shifts, including nights. that only candidates with 1-5 years of experience in an International Voice Process are encouraged to apply. This specificity may limit availability for many fresh graduates.

Candidates should also consider the 100% work-from-office requirement, as this may not appeal to those seeking flexibility. The environment at Infosys BPM is known for being dynamic, but the reality of customer support can sometimes lead to high turnover.

Overall, if you have a passion for helping others and can handle the demands of a customer-centric role, this opportunity could be a great start to your career. Check out the details on their official site for more insights.

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