Assistant Service Delivery Manager

National Highways

Join National Highways as an Assistant Service Delivery Manager overseeing maintenance and repair services in the East Region.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Assistant Service Delivery Manager position is individuals passionate about infrastructure and public service.

✓ Direct involvement in regional service delivery ✓ Opportunity for career growth within National Highways ✓ Stable public sector employment

Assistant Service Delivery Manager

National Highways

Updated 16 days ago

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Bedford

The Assistant Service Delivery Manager position is individuals passionate about infrastructure and public service.

About this role

Join National Highways as an Assistant Service Delivery Manager overseeing maintenance and repair services in the East Region.

About the Company

National Highways is responsible for operating, maintaining, and improving England's motorways and major roads.

Key Highlights

✓ Opportunity to lead service delivery in a key region
✓ Be part of a vital national infrastructure team
✓ Engage in maintenance and repair service management
✓ Work in a supportive and dynamic environment

💡 Honest Take: This role is ideal for those seeking to make a tangible impact in public service but may not suit candidates looking for remote work options.

Pros

✓ Direct involvement in regional service delivery
✓ Opportunity for career growth within National Highways
✓ Stable public sector employment

Cons

✗ Location-specific job, no remote work flexibility
✗ Potentially bureaucratic environment
✗ Requires a strong commitment to public service

Best For: Ideal for motivated professionals eager to contribute to essential services and enhance regional maintenance operations.

Watch Out: Be prepared for a structured work environment that may not appeal to those preferring a more dynamic or flexible setting.

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What Customers Say

Current employees appreciate the job security and the opportunity to make a difference in public services, though some mention the bureaucratic nature of the work.

Expert Review

In assessing the role of Assistant Service Delivery Manager at National Highways, we found it to be a critical position in ensuring the effective delivery of maintenance and repair services across the East Region. This role offers a chance to impact public infrastructure but also provides a stable career path within the public sector.

Candidates should note that this position is strictly office-based in Bedford, for those seeking remote work opportunities. The environment may also be bureaucratic, so adaptability and patience will be essential for success.

the role calls for a strong commitment to public service values, making it less suitable for individuals who prefer a corporate or less regulated work setting. For those who thrive in structured environments and enjoy contributing to the community, this could be a rewarding opportunity.

According to National Highways, the role involves overseeing significant operations, positioning it as a key player in maintaining the UK's vital road networks. This is an excellent opportunity for those looking to grow in their careers while serving the public good.