Service Advisor

Thrive Group

This role involves explaining repairs and services to customers, conducting vehicle inspections, and providing detailed reports.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid entry-level opportunity for service-oriented individuals in the automotive industry.

✓ Great entry-level role for customer service enthusiasts ✓ Hands-on experience with vehicle inspections ✓ Opportunity to develop communication skills

Service Advisor

Thrive Group

Updated 15 days ago

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Bristol

A solid entry-level opportunity for service-oriented individuals in the automotive industry.

About this role

This role involves explaining repairs and services to customers, conducting vehicle inspections, and providing detailed reports.

About the Company

Thrive Group is known for its commitment to customer service and employee development in various sectors.

Key Highlights

✓ Previous customer service experience preferred
✓ Conduct vehicle inspections
✓ Provide detailed reports to customers
✓ Explain recommended repairs and services
✓ Based in Bristol

💡 Honest Take: This position is ideal for those with a passion for cars and excellent communication skills, though it may not suit individuals seeking high earning potential.

Pros

✓ Great entry-level role for customer service enthusiasts
✓ Hands-on experience with vehicle inspections
✓ Opportunity to develop communication skills
✓ Work in a dynamic environment
✓ Supportive company culture

Cons

✗ Limited salary information available
✗ May require long hours on the shop floor
✗ Experience in customer service is preferred
✗ Potential for high-stress situations
✗ Not suitable for those seeking remote work

Best For: Ideal for those with a customer service background and a keen interest in cars.

Watch Out: Be prepared for a fast-paced environment that may require adaptability to changing priorities.

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What Customers Say

Employees appreciate the supportive culture but note the demands of the role can lead to stress.

Expert Review

In the automotive industry, the role of a Service Advisor is crucial for bridging the gap between customers and technical staff. The position at Thrive Group offers engage with customers while providing essential vehicle service insights. With the requirement for previous customer service experience, candidates will need to demonstrate strong communication skills to explain repairs effectively.

The role involves conducting vehicle inspections, which means a basic understanding of automotive systems is beneficial. While the job provides a chance to develop hands-on skills, prospective applicants should note that the work environment can be demanding, especially during peak service times. the job may not offer extensive earning potential, so it's essential to manage expectations.

a career change or entry into the automotive field, this position can provide a solid foundation. As per Thrive Group's job listing, applicants should be ready for a customer-centric role that prioritises service quality. Overall, this role is well-suited for individuals who thrive in dynamic environments and enjoy working directly with customers.

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