Remote Customer Service Manager

Ashdown Group

An experienced Customer Service Manager is needed to lead a small team in a growing organisation based in Teddington.

Last checked on July 4, 2026. We may earn a commission when you click through.

If you're an experienced manager with a passion for customer service, this opportunity at Ashdown Group could be a great fit.

✓ Remote work flexibility ✓ Leadership role in a growing company ✓ Focus on customer service excellence

Remote Customer Service Manager

Ashdown Group

Updated 3 days ago

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You'll be redirected to uk.talent.com

Cardiff Remote

If you're an experienced manager with a passion for customer service, this opportunity at Ashdown Group could be a great fit.

About this role

An experienced Customer Service Manager is needed to lead a small team in a growing organisation based in Teddington.

About the Company

Ashdown Group is a growing organisation focused on delivering quality service in the housing sector.

Key Highlights

✓ Manage a small customer services team remotely
✓ Opportunity to lead in a growing organisation
✓ Focus on customer service within the housing sector
✓ Flexible remote working arrangement
✓ Based in Teddington with a supportive work culture

💡 Honest Take: This role is ideal for experienced customer service managers looking for remote work, but may not suit those new to the field.

Pros

✓ Remote work flexibility
✓ Leadership role in a growing company
✓ Focus on customer service excellence
✓ Supportive team environment
✓ Opportunity for career growth

Cons

✗ Experience in housing sector preferred
✗ Not suitable for entry-level candidates
✗ Limited information on salary
✗ Potential challenges managing a remote team
✗ May require occasional in-person meetings

Best For: Ideal for those with a background in customer service management looking to advance their career in a supportive setting.

Watch Out: Be prepared for the challenges of managing a remote team, especially if you're used to in-person environments.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Workers appreciate the remote flexibility but highlight the need for strong leadership skills.

Expert Review

This role offers a unique chance to lead a customer service team in a fully remote environment. Ashdown Group is seeking an experienced manager to ensure exceptional service in the housing sector, which can be rewarding yet demanding. The flexibility of remote work is a significant advantage, but candidates should have prior experience to navigate potential challenges effectively.

The position focuses on managing a small team, fostering a positive culture, and maintaining high service standards. It's an exciting opportunity for those who thrive in leadership roles and desire a work-life balance. However, without a specific salary listed, potential applicants may need to negotiate based on their experience.

Overall, this position is tailored for individuals with a background in customer service, particularly in housing. Those new to management may find the expectations challenging. The role's success hinges on the candidate's ability to lead remotely, adapting to the dynamics of virtual team management, which can differ greatly from traditional settings. For more details, interested applicants can visit the official listing at Talent.com.

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