Customer Experience Apprentice

Oxfordshire City Council

This apprenticeship at Oxfordshire City Council focuses on developing customer service skills and enhancing the customer journey, with an annual salary of £16,640.

Last checked on June 14, 2026. We may earn a commission when you click through.

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A solid entry-level opportunity for young professionals keen on customer service, provided you can manage on the salary.

✓ Hands-on experience in customer service ✓ Salary paid while learning ✓ Supportive working environment

Customer Experience Apprentice

Oxfordshire City Council

Updated 14 days ago
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You'll be redirected to uk.talent.com

Bicester £16.6k

A solid entry-level opportunity for young professionals keen on customer service, provided you can manage on the salary.

About this role

This apprenticeship at Oxfordshire City Council focuses on developing customer service skills and enhancing the customer journey, with an annual salary of £16,640.

About the Company

Oxfordshire City Council is committed to improving local services and enhancing the quality of life for residents in the area.

Key Highlights

  • Gain practical experience in customer service
  • Work on improving service levels
  • Receive a salary of £16,640 per annum
  • Opportunity to learn and grow professionally
  • Be part of a supportive team environment

💡 Honest Take: This role is ideal for those looking to kickstart a career in customer service, but the salary may not be sufficient for all living expenses.

Pros

  • Hands-on experience in customer service
  • Salary paid while learning
  • Supportive working environment
  • Opportunity for professional development
  • Engagement in meaningful service improvements

Cons

  • Salary may be low for some
  • Not suitable for those seeking remote work
  • Limited to a specific location
  • Experience level required may not cater to all
  • Responsibilities might be challenging for beginners

Best For: Ideal for school leavers or those looking to change careers into customer service.

Watch Out: Be prepared for the challenges of a lower salary while gaining valuable experience.

Apply for this position

You'll be redirected to uk.talent.com

What Customers Say

Feedback from past apprentices highlights the supportive environment but notes the salary as a common concern.

Expert Review

Considering the role of a Customer Experience Apprentice, this position is designed for those eager to break into customer service. With a starting salary of £16,640, it offers a practical approach to learning and development. This apprenticeship allows candidates to engage directly with customers, providing valuable insights into improving service levels.

The apprenticeship promises substantial hands-on experience, worthwhile opportunity for individuals who thrive in interactive environments. However, the salary might not be sufficient for all, particularly those with significant living expenses. The experience gained here can be for future roles in customer service or management.

While the role is located in Bicester, remote work is not an option, for those seeking flexibility. If you're passionate about enhancing customer experiences and are ready to tackle challenges head-on, this apprenticeship could be your launching pad. For more details, visit the official listing at Talent.com.

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