IT Customer Advisor

Manpower

Join Capgemini as an IT Customer Advisor, providing first-line IT support to customers and serving as their primary contact for assistance.

Last checked on June 11, 2026. We may earn a commission when you click through.

The IT Customer Advisor position offers a solid entry point into the tech industry, with ample support and training.

✓ Great for entry-level IT professionals ✓ Strong training and development opportunities ✓ Reputable employer in the tech industry

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IT Customer Advisor

Manpower

Updated 2 months ago

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Salisbury

The IT Customer Advisor position offers a solid entry point into the tech industry, with ample support and training.

About this role

Join Capgemini as an IT Customer Advisor, providing first-line IT support to customers and serving as their primary contact for assistance.

About the Company

Manpower is a leading workforce solutions provider, connecting job seekers with various employment opportunities across different sectors.

Key Highlights

✓ First point of contact for IT support
✓ Work with a reputable company, Capgemini
✓ Opportunity for career growth in IT
✓ Dynamic work environment
✓ Hands-on training provided

💡 Honest Take: This role is ideal for those starting in IT but may not suit experienced professionals seeking advanced challenges.

Pros

✓ Great for entry-level IT professionals
✓ Strong training and development opportunities
✓ Reputable employer in the tech industry
✓ Dynamic work environment

Cons

✗ Limited scope for advanced IT skills development
✗ May involve dealing with frustrated customers
✗ Set hours may not suit all lifestyles
✗ Potentially high-stress environment during busy periods

Best For: Ideal for those who enjoy helping others and have a passion for technology.

Watch Out: Be prepared for the challenges of first-line support, including managing customer expectations.

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What Customers Say

Feedback from current employees highlights supportive training and a collaborative work environment, though some mention the pressures of customer-facing roles.

Expert Review

The IT Customer Advisor role with Manpower and Capgemini offers a foundational step into the IT sector. This position is designed for those eager to learn and assist customers with technical issues. You'll be the first line of support, which means handling a variety of inquiries and troubleshooting problems.

The company provides training, setting you up for success in this dynamic role.

While this opportunity is excellent for individuals starting their careers, it may not cater to those with advanced skills seeking more technical challenges. The environment can be fast-paced, and dealing with frustrated customers is part of the job.

According to the job listing on Talent.com, candidates will benefit from a supportive team atmosphere. The position is located in Salisbury, providing a local opportunity for those in the area. If you're comfortable with customer interactions and eager to develop your IT skills, this could be a great fit for you.