Managed Service Provider
CTC BPO Inc
CTC BPO Inc. is seeking a Managed Service Provider (MSP) Service Desk Analyst to provide IT support and exceptional customer service in General Santos City.
Last checked on June 19, 2026. We may earn a commission when you click through.
The position offers a competitive salary range of ₱20K–₱30K monthly, ppealing for those looking to grow in the BPO sector. However, the on-site requirement may deter potential applicants who prefer remote work options.
Managed Service Provider
CTC BPO Inc
Updated 12 days agoYou'll be redirected to ph.indeed.com
The position offers a competitive salary range of ₱20K–₱30K monthly, ppealing for those looking to grow in the BPO sector. However, the on-site requirement may deter potential applicants who prefer remote work options.
About this role
CTC BPO Inc. is seeking a Managed Service Provider (MSP) Service Desk Analyst to provide IT support and exceptional customer service in General Santos City.
About the Company
CTC BPO Inc. is a prominent BPO and technical support firm based in Cebu, specializing in tailored solutions for various industries.
Key Highlights
- ✓ First point of contact for IT support requests
- ✓ Exceptional customer service and troubleshooting skills
- ✓ User administration tasks like password resets
💡 Honest Take: This role is well-suited for tech-savvy individuals with a strong customer service orientation, but it requires commitment to on-site work.
Pros
- ✓ Competitive salary range
- ✓ Opportunities for professional growth
- ✓ Comprehensive employee benefits
Cons
- ✗ On-site work requirement
- ✗ Night shift schedule may not suit everyone
- ✗ Limited remote work flexibility
Best For: This role is perfect for individuals with a background in technical support and a passion for helping others.
Watch Out: Be prepared for a night shift schedule, which might not be suitable for everyone.
You'll be redirected to ph.indeed.com
What Customers Say
Feedback from employees highlights a supportive work environment but notes that the night shift can be challenging.
Expert Review
The Managed Service Provider role at CTC BPO Inc. requires a blend of technical skills and customer service expertise. With a salary ranging from ₱20,000 to ₱30,000 a month, it offers competitive pay for full-time employees. Located in General Santos City, this position demands on-site presence, which could limit flexibility for some applicants.
Candidates will act as the primary contact for IT support, handling requests through various channels. The focus on exceptional service means that successful applicants will need to excel in troubleshooting and communication.
benefits, including health insurance and paid training, make this role attractive. However, the night shift can be a downside for those who prefer daytime working hours. According to the company’s page, they are looking for highly motivated individuals to join their growing team, emphasizing the importance of both skills and customer focus.
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