Customer Advisor

Essex County Counci

Join Braintree District Council as a Customer Advisor, providing front-line support across various council services, both in-person and remotely.

Last checked on June 18, 2026. We may earn a commission when you click through.

While the position is flexible and engaging, potential applicants should consider the absence of salary details.

✓ Flexible working conditions ✓ Variety of customer service duties ✓ Opportunity to work from home

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Customer Advisor

Essex County Counci

Updated 2 months ago

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England

While the position is flexible and engaging, potential applicants should consider the absence of salary details.

About this role

Join Braintree District Council as a Customer Advisor, providing front-line support across various council services, both in-person and remotely.

About the Company

Essex County Council serves the local community by providing essential services and support to residents.

Key Highlights

✓ Hybrid work model with flexible shifts
✓ Engage directly with the public and staff
✓ Opportunity to work across multiple council services
✓ Based at Causeway House or from home

💡 Honest Take: This role offers a varied experience but may lack clarity on salary and specific job type.

Pros

✓ Flexible working conditions
✓ Variety of customer service duties
✓ Opportunity to work from home
✓ Community-focused environment

Cons

✗ No specified salary range
✗ Hybrid work may not suit everyone
✗ Potential for high workload during busy periods

Best For: This position is well-suited for individuals who enjoy direct interaction with the public.

Watch Out: Be aware that the lack of salary information may affect your decision.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Feedback from workers highlights the supportive team environment, though some express concerns over work-life balance during peak times.

Expert Review

The Customer Advisor role at Braintree District Council is designed for those who thrive in a fast-paced environment. With a hybrid working model, employees can enjoy the flexibility of working both in the office at Causeway House and from home. This setup may appeal to those looking for a balance between professional engagement and personal convenience.

However, the lack of a specified salary range is a concern. Candidates may find themselves navigating a role without clear financial compensation, which can be a deterrent for many. the demands of working in customer service can be intense during peak times, potentially leading to a high workload.

Overall, this position offers engage with the community and support various council services. For those who are passionate about public service and can handle the challenges of a busy environment, it could be a rewarding choice. For more information, visit the official listing on Talent.com.