Technical Support Representative

TELUS Digital

Join TELUS Digital as a Technical Support Representative with a monthly salary of ₱26,170 plus a night differential. Experience in BPO tech support is required.

Last checked on June 14, 2026. We may earn a commission when you click through.

Overall, this position offers good pay for experienced technical support agents but can be limiting for entry-level candidates.

✓ Attractive salary package ✓ Night differential pay ✓ Free shuttle service

Technical Support Representative

TELUS Digital

Updated 17 days ago

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Quezon City

Overall, this position offers good pay for experienced technical support agents but can be limiting for entry-level candidates.

About this role

Join TELUS Digital as a Technical Support Representative with a monthly salary of ₱26,170 plus a night differential. Experience in BPO tech support is required.

About the Company

TELUS Digital is a leading provider of technology-driven customer service solutions in the Philippines.

Key Highlights

✓ ₱26,170 salary plus 15% night differential
✓ Minimum 6 months technical support experience required
✓ Free shuttle service available
✓ ₱600 monthly cellphone allowance
✓ IT-related course preferred but not mandatory

💡 Honest Take: This role is ideal for those with BPO experience, but may not suit fresh graduates without relevant skills.

Pros

✓ Attractive salary package
✓ Night differential pay
✓ Free shuttle service
✓ Cellphone allowance
✓ Established company in the tech industry

Cons

✗ Requires prior BPO experience
✗ Limited opportunities for entry-level candidates
✗ On-site work only
✗ Strict qualifications may deter applicants
✗ Fast-paced work environment

Best For: Ideal for individuals with a background in IT or customer service, especially those familiar with debugging HTML.

Watch Out: Applicants should ensure they meet the experience requirement to avoid disqualification.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Workers generally appreciate the salary and benefits, but some highlight the demanding nature of the job.

Expert Review

The Technical Support Representative position at TELUS Digital offers a solid starting salary of ₱26,170 plus a 15% night differential. This makes it a competitive choice for those already in the BPO industry. Free shuttle service and a ₱600 monthly cellphone allowance sweeten the deal.

However, the requirement of at least 6 months of technical support experience is non-negotiable, which could limit opportunities for fresh graduates or those looking to transition into tech support. The role is not remote, which might deter applicants who prefer flexible working conditions.

While the compensation is appealing, the fast-paced work environment can be demanding. Candidates should be prepared for the high-pressure nature typical in tech support roles. According to TELUS Digital's official site, they prioritize hiring individuals who can thrive under stress and deliver excellent customer service.