Customer Service Advisor

CXP are now part of the Huntswood Group

Join a dynamic team as a Customer Service Advisor, handling inquiries with professionalism and empathy in a fast-paced healthcare environment.

Last checked on June 23, 2026. We may earn a commission when you click through.

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While this position offers valuable experience in a high-energy environment, the requirement for prior US campaign experience may limit applicants. It suits those looking to advance in customer service within healthcare.

✓ Dynamic work environment ✓ Opportunities for skill development ✓ Supportive team culture

Customer Service Advisor

CXP are now part of the Huntswood Group

Updated 25 days ago
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uMhlanga Full-Time

While this position offers valuable experience in a high-energy environment, the requirement for prior US campaign experience may limit applicants. It suits those looking to advance in customer service within healthcare.

About this role

Join a dynamic team as a Customer Service Advisor, handling inquiries with professionalism and empathy in a fast-paced healthcare environment.

About the Company

CXP is now part of the Huntswood Group, focusing on delivering exceptional customer service solutions.

Key Highlights

  • Handle inbound customer calls and emails with empathy
  • Provide information on various health care systems
  • Meet performance targets and grow your skills

💡 Honest Take: This role is ideal for those with prior customer service experience, especially in financial services.

Pros

  • Dynamic work environment
  • Opportunities for skill development
  • Supportive team culture

Cons

  • US campaign experience required
  • Limited remote flexibility
  • Potentially high-pressure situations

Best For: This role is suited for those with experience in customer service, particularly in financial services.

Watch Out: Be prepared for a high-energy atmosphere, which may not suit everyone.

Apply for this position

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What Customers Say

Workers report a supportive team atmosphere but note the pressure to meet performance targets.

Expert Review

In this role, you will engage directly with customers, addressing their health care queries. Handling inbound calls and emails requires not just knowledge but also a strong sense of empathy. The emphasis on prior experience in the USA market could be a significant hurdle for many applicants in South Africa.

The company focuses on performance targets, which fosters a competitive yet supportive environment. Meeting these targets is crucial for both personal growth and team success. While the potential for skill development is appealing, the pressure to perform may not be ideal for everyone.

the lack of remote work options might deter those seeking flexibility. The role is particularly well-suited for individuals who thrive under pressure and have a strong background in customer service. According to CXP's official page, the company prides itself on its commitment to customer care, worthy consideration for job seekers in this sector.

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