Customer Service Consultant

Kennedy Reid

Join a leading global insurance brokerage as a Customer Service Consultant in Adelaide, perfect for those with strong phone-based customer service skills.

Last checked on June 24, 2026. We may earn a commission when you click through.

This position offers a fantastic entry opportunity in the insurance sector, ideal for those seeking to build customer service skills. However, those with extensive experience may find it less fulfilling.

✓ Great entry-level position ✓ Supports career growth in insurance ✓ Dynamic work environment

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Customer Service Consultant

Kennedy Reid

Updated 1 month ago

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Adelaide

About this role

Join a leading global insurance brokerage as a Customer Service Consultant in Adelaide, perfect for those with strong phone-based customer service skills.

About the Company

Kennedy Reid is a prominent global insurance brokerage, known for its SME broking division.

Key Highlights

✓ High-volume SME broking division
✓ Ideal for customer-focused individuals
✓ Strong phone-based customer service experience preferred
✓ Full-time position available

💡 Honest Take: This role is a solid entry point for those new to the insurance industry, but may not suit seasoned professionals looking for advanced opportunities.

Pros

✓ Great entry-level position
✓ Supports career growth in insurance
✓ Dynamic work environment

Cons

✗ High-volume workload
✗ May not suit experienced professionals
✗ Limited salary information available

Best For: This role is ideal for motivated individuals with strong communication skills and a passion for helping customers.

Watch Out: Be prepared for a fast-paced environment, which may be challenging for those unaccustomed to high workloads.

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Expert Review

The Customer Service Consultant role at Kennedy Reid in Adelaide presents an exciting opportunity for entry-level candidates. With a focus on high-volume SME broking, it allows individuals to develop essential customer service skills in a thriving industry. The company has a reputation for supporting growth, suitable environment for those eager to learn.

Despite its benefits, candidates should note the potential for a demanding workload. The specifics around salary are currently unavailable, which could be a consideration for those prioritising financial aspects in their job search. while this position appeals to those new to the sector, more seasoned professionals might find the role lacking in challenge.

For those interested in pursuing a career in finance, the role offers valuable experience and a chance to work within a globally recognised firm. Keep in mind the nature of the work may require adaptability and resilience, especially in a high-volume setting. Interested individuals can find more details on the official listing page.