German Customer Support Agent

Cross Border Talents

German Customer Support Agent (Relocation Support Provided) On-site in Umhlanga Durban South Africa Salary: R20000 R25000/month benefits Relocation support included Full-time Rotational shifts Join an international team in sunny Durban! Are you a German speaker looking for an international career opportunity in a vibrant coastal city Were hiring Customer Support Agents to work on an exciting global retail project supporting German-speaking customers while living in beautiful Umhlanga just minutes from the beach. If you enjoy helping people solving problems and working in a fast-paced multicultural environment this role is for you. What youll be doing Support customers in German via phone email and chat Assist with orders deliveries returns and product questions Resolve complaints with empathy and professionalism Escalate complex issues when needed Update and maintain accurate customer records Meet quality standards and customer satisfaction KPIs What were looking for German language level B2C2 (fluent) Good English communication skills Matric (Grade 12) Valid permission to work in South Africa Clear criminal and credit record Customer service or call centre experience (retail experience is a plus) Strong communication and problem-solving skills Comfortable in a fast-paced environment Open to rotational shifts (including weekends) Basic computer literacy What you get Competitive salary package (R20000 R25000/month) Paid training & full onboarding Modern offices in a prime Umhlanga location International retail client exposure Career development & growth opportunities Friendly diverse team environment Relocation Support Included We make your move easy: 1x flight to Durban before your start date 20 nights of company-paid accommodation Who thrives here People who are positive customer-focused adaptable and excited about working abroad while building an international career. Ready for your next adventure in Durban Apply now! Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full Time Experience: years Vacancy: 1

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German Customer Support Agent

Cross Border Talents

Updated 2 months ago
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Polokwane On-site Full–Time

About this role

German Customer Support Agent (Relocation Support Provided)

On-site in Umhlanga Durban South Africa Salary: R20000 R25000/month benefits Relocation support included Full-time Rotational shifts

Join an international team in sunny Durban! Are you a German speaker looking for an international career opportunity in a vibrant coastal city

Were hiring Customer Support Agents to work on an exciting global retail project supporting German-speaking customers while living in beautiful Umhlanga just minutes from the beach.

If you enjoy helping people solving problems and working in a fast-paced multicultural environment this role is for you.

What youll be doing Support customers in German via phone email and chat

Assist with orders deliveries returns and product questions

Resolve complaints with empathy and professionalism

Escalate complex issues when needed

Update and maintain accurate customer records

Meet quality standards and customer satisfaction KPIs

What were looking for German language level B2C2 (fluent)

Good English communication skills

Matric (Grade 12)

Valid permission to work in South Africa

Clear criminal and credit record

Customer service or call centre experience (retail experience is a plus)

Strong communication and problem-solving skills

Comfortable in a fast-paced environment

Open to rotational shifts (including weekends)

Basic computer literacy

What you get Competitive salary package (R20000 R25000/month)

Paid training & full onboarding

Modern offices in a prime Umhlanga location

International retail client exposure

Career development & growth opportunities

Friendly diverse team environment

Relocation Support Included We make your move easy:

1x flight to Durban before your start date

20 nights of company-paid accommodation

Who thrives here People who are positive customer-focused adaptable and excited about working abroad while building an international career.

Ready for your next adventure in Durban Apply now!

Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full Time Experience: years Vacancy: 1

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