Automotive Service Advisor

HCP Automotive

Join a well-established passenger car dealership in Cambridge as a Service Advisor, focusing on customer satisfaction and service management.

Last checked on June 14, 2026. We may earn a commission when you click through.

For seasoned professionals, this position offers a competitive salary and the chance to excel in customer service within the automotive sector.

✓ Attractive salary with bonus potential ✓ Strong focus on customer satisfaction ✓ Supportive team environment

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Automotive Service Advisor

HCP Automotive

Updated 2 months ago

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England £40k

For seasoned professionals, this position offers a competitive salary and the chance to excel in customer service within the automotive sector.

About this role

Join a well-established passenger car dealership in Cambridge as a Service Advisor, focusing on customer satisfaction and service management.

About the Company

HCP Automotive is a reputable dealership known for its commitment to customer service and quality automotive care.

Key Highlights

✓ OTE of £40k plus uncapped bonus potential
✓ Focus on enhancing customer experience
✓ Opportunity to upsell additional services
✓ Work closely with a dedicated workshop team
✓ Join a well-established dealership in Cambridge

💡 Honest Take: This role is ideal for experienced Service Advisors looking for a rewarding position in a supportive environment, but may not suit those new to the industry.

Pros

✓ Attractive salary with bonus potential
✓ Strong focus on customer satisfaction
✓ Supportive team environment
✓ Opportunities for professional growth

Cons

✗ Experience required may limit applicant pool
✗ High-pressure sales environment
✗ Long hours may be expected during busy periods

Best For: Ideal for those with a background in automotive service who thrive on customer interaction and upselling.

Watch Out: Potential applicants should be prepared for a fast-paced environment and the need to meet sales targets.

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What Customers Say

Current and former employees praise the supportive team culture but note the pressure to meet sales targets.

Expert Review

This role at HCP Automotive involves managing service customers effectively, ensuring their needs are met with a focus on satisfaction. With an OTE of £40k and uncapped bonuses, earnings can significantly increase with performance.

Working closely with the workshop team, Service Advisors will have the opportunity to upsell services and provide customers with accurate cost advice. This interaction is crucial in fostering long-term customer relationships.

However, candidates should be ready for a high-pressure environment where meeting sales targets is essential. This may not be the ideal role for those without prior experience in service advisement or sales.

Overall, HCP Automotive’s commitment to quality service and customer care makes this position appealing for those looking to advance their careers in the automotive industry. For more details, you can visit their official job listing at HCP Automotive's page.