Customer Service Representative

Fresh 92.7

Join Fresh 92.7 as a Customer Service Representative, being the friendly first point of contact to assist customers in resolving issues and accessing services.

Last checked on June 17, 2026. We may earn a commission when you click through.

✓ Engage with a diverse range of customers ✓ Gain valuable experience in customer service ✓ Work with a supportive team

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Customer Service Representative

Fresh 92.7

Updated 2 months ago

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Australia Full Time

For those with a passion for customer service, this position offers a rewarding opportunity to engage with the community directly.

About this role

Join Fresh 92.7 as a Customer Service Representative, being the friendly first point of contact to assist customers in resolving issues and accessing services.

About the Company

Fresh 92.7 is a vibrant community radio station in Darwin, dedicated to providing quality entertainment and essential services to its listeners.

Key Highlights

✓ Full-time position with a reputable local company
✓ Opportunity to make a positive impact on customer experiences
✓ Supportive and friendly work environment
✓ Ideal for those with prior customer service experience
✓ Non-remote role, fostering teamwork

💡 Honest Take: This role is perfect for individuals who thrive in a vibrant customer-focused environment, but it may not suit those seeking remote work options.

Pros

✓ Engage with a diverse range of customers
✓ Gain valuable experience in customer service
✓ Work with a supportive team
✓ Contribute to the local community
✓ Stable full-time employment

Cons

✗ Non-remote work may limit flexibility
✗ Requires prior customer service experience
✗ Potentially high-pressure environment
✗ Limited career progression opportunities
✗ Fixed work hours without shift flexibility

Best For: Ideal for those looking to start or advance their career in customer service within a community-focused organisation.

Watch Out: Candidates should be prepared for a fast-paced environment and the need to handle various customer inquiries effectively.

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What Customers Say

Employees appreciate the supportive culture but note the challenges of a non-remote work setup.

Expert Review

This role at Fresh 92.7 provides work within a community-focused radio station. The position requires strong communication skills and a positive attitude, particularly in resolving customer issues. While prior customer service experience is essential, the job can be rewarding for those who enjoy helping others.

The work environment is lively and supportive, making it thrive on interaction. However, it’s important to note that this is not a remote position, which may deter some candidates who prefer flexible working arrangements. The role involves direct customer engagement, providing a platform to make a tangible impact on the community.

In terms of career growth, opportunities may be limited, so this position is best for those looking to gain experience rather than advance within a large corporate structure. For more information, visit the official job listing at Fresh 92.7's page.