Hybrid Customer Service Advisor

Capita

Capita is seeking a Hybrid Customer Service Advisor in Cork to handle customer inquiries and ensure a positive experience.

Last checked on June 21, 2026. We may earn a commission when you click through.

The combination of a competitive salary and a hybrid work model makes this position attractive for job seekers in Cork. However, those looking for remote work might find this limiting.

✓ Decent starting salary ✓ Hybrid work flexibility ✓ Comprehensive benefits package

Hybrid Customer Service Advisor

Capita

Updated 11 days ago

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Cork Hybrid

The combination of a competitive salary and a hybrid work model makes this position attractive for job seekers in Cork. However, those looking for remote work might find this limiting.

About this role

Capita is seeking a Hybrid Customer Service Advisor in Cork to handle customer inquiries and ensure a positive experience.

About the Company

Capita is a leading provider of business process outsourcing and professional services, with a focus on delivering exceptional customer experiences.

Key Highlights

✓ Annual salary of €29,432
✓ 22 days of vacation
✓ Hybrid working model
✓ Opportunity for career growth

💡 Honest Take: This role offers a solid salary and benefits, ppealing for those interested in customer service careers.

Pros

✓ Decent starting salary
✓ Hybrid work flexibility
✓ Comprehensive benefits package
✓ Room for advancement

Cons

✗ Not fully remote
✗ Potentially high workload
✗ Customer service roles can be stressful

Best For: Ideal for candidates in Cork looking to start or advance their careers in customer service.

Watch Out: Be prepared for a high volume of customer interactions, which can be demanding.

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What Customers Say

Employee feedback highlights a supportive work environment but notes the challenges of high customer interaction volumes.

Expert Review

The role of Hybrid Customer Service Advisor at Capita offers an annual salary of €29,432, which is competitive for entry-level positions in the region. The 22 days of vacation is a notable perk, especially for those valuing work-life balance. This role operates on a hybrid model, providing some flexibility, but it is important to note that it is not fully remote.

Customer service roles can be intense, especially with the expectation of handling various inquiries while maintaining a positive customer experience. Candidates should be ready to adapt to a fast-paced environment. The company's reputation for providing training and support can help ease new hires into their responsibilities.

While the role promises growth opportunities, the workload might be demanding. It's crucial for candidates to assess their comfort with customer-facing challenges before applying. According to Capita's site, this position could be a stepping stone for those looking to develop a career in customer service, particularly in Cork.