Automotive Service Advisor

Lookers plc

Join Lookers plc as an Automotive Service Advisor, where you'll handle customer bookings and liaise with the Aftersales department to enhance service efficiency.

Last checked on June 13, 2026. We may earn a commission when you click through.

If you thrive in busy settings and enjoy helping customers, this position at Lookers plc could be a great fit.

✓ Engaging role with customer interaction ✓ Exposure to the automotive industry ✓ Supportive team environment

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Automotive Service Advisor

Lookers plc

Updated 2 months ago

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England

If you thrive in busy settings and enjoy helping customers, this position at Lookers plc could be a great fit.

About this role

Join Lookers plc as an Automotive Service Advisor, where you'll handle customer bookings and liaise with the Aftersales department to enhance service efficiency.

About the Company

Lookers plc is a well-established automotive retailer in the UK, offering a wide range of vehicle services and customer support.

Key Highlights

✓ Strong customer service skills required
✓ Experience in the automotive industry preferred
✓ Fast-paced work environment
✓ Opportunity to liaise with the Aftersales department
✓ Focus on customer experience and scheduling

💡 Honest Take: This role suits those with a passion for cars and customer interaction, but might overwhelm candidates unaccustomed to high-pressure environments.

Pros

✓ Engaging role with customer interaction
✓ Exposure to the automotive industry
✓ Supportive team environment
✓ Opportunities for career growth within Lookers

Cons

✗ Fast-paced work can be stressful
✗ Experience in automotive preferred, which may limit applicants
✗ Potentially long hours during peak times

Best For: This position is ideal for those with automotive experience looking to enhance their customer service skills.

Watch Out: Be prepared for a demanding work environment that requires quick thinking and efficient service handling.

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What Customers Say

Workers appreciate the engaging environment but note that the pace can be challenging during busy periods.

Expert Review

The role of Automotive Service Advisor at Lookers plc demands strong customer service skills and a background in the automotive sector. This is crucial as you'll be responsible for both booking services and advising customers, ensuring a experience from start to finish.

In this position, you won't just assist customers; you'll also liaise with the Aftersales department, which means effective communication skills are paramount. The fast-paced environment may not suit everyone, especially those who prefer a more relaxed setting.

For those who relish the hustle and bustle, this job offers a chance to immerse yourself in the automotive world while enhancing your customer service capabilities. It's work with a reputable company that values both its staff and clients.

According to Lookers plc's job listing, the role offers a supportive team environment, which is a bonus for newcomers. Just be ready for the challenges that come with the territory.