Customer Service Representative

QC Holdings, Inc./LendNation

LendNation seeks a full-time Customer Service Representative for cash transactions, loans, and customer follow-ups, with Sundays off and rotating shifts.

Last checked on June 14, 2026. We may earn a commission when you click through.

Overall, LendNation offers a solid entry-level opportunity for individuals with a passion for customer service and financial products.

✓ Flexible scheduling with Sundays off ✓ Potential for career advancement ✓ Supportive team environment

Customer Service Representative

QC Holdings, Inc./LendNation

Updated 21 days ago

Apply now →

You'll be redirected to indeed.com

Shively Full-Time

Overall, LendNation offers a solid entry-level opportunity for individuals with a passion for customer service and financial products.

About this role

LendNation seeks a full-time Customer Service Representative for cash transactions, loans, and customer follow-ups, with Sundays off and rotating shifts.

About the Company

LendNation, a part of QC Holdings, Inc., specializes in providing financial services with a focus on customer satisfaction.

Key Highlights

✓ Full-time entry-level position
✓ Sundays off with rotating shifts
✓ Opportunities for career growth
✓ Strong emphasis on customer service skills

💡 Honest Take: This position is ideal for those looking to start a career in customer service within the finance sector but may involve challenging customer interactions.

Pros

✓ Flexible scheduling with Sundays off
✓ Potential for career advancement
✓ Supportive team environment

Cons

✗ Rotating shifts may disrupt personal schedules
✗ Entry-level pay may be lower than industry averages
✗ Dealing with past-due payments can be stressful

Best For: Ideal for those who are energetic, have a positive demeanor, and enjoy helping customers.

Watch Out: Candidates should be prepared for the emotional demands of handling customer financial issues.

Apply for this position →

You'll be redirected to indeed.com

What Customers Say

Employees report a positive atmosphere and strong teamwork, though some mention the stress of managing customer debt.

Expert Review

LendNation is currently searching for a full-time Customer Service Representative at their Shively, KY location. This role focuses on cash transactions, initiating loans, and managing customer communications regarding payments. While the position offers Sundays off, it requires working on rotating shifts, which might not suit everyone.

The company emphasizes a strong customer service ethic, great fit for those enthusiastic about helping others. However, prospective applicants should be aware that dealing with past-due payments can be emotionally taxing, potentially leading to stressful interactions.

Entry-level candidates can expect solid training and support, with opportunities for career advancement within the company. As a part of QC Holdings, Inc., LendNation has a reputation for valuing its employees and their development, although entry-level pay may not be competitive with other sectors. For more details, check LendNation's job posting on Indeed.