Technical Customer Service Representative

Coca-Cola Europacific Partners

Join Coca-Cola Europacific Partners as a Technical Customer Service Representative, supporting internal and external customers in a vibrant contact centre environment.

Last checked on June 13, 2026. We may earn a commission when you click through.

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Coca-Cola Europacific Partners offers a promising opportunity for those looking to build their skills in a supportive environment.

✓ Stable employment with a well-known brand ✓ Comprehensive training provided ✓ Opportunity to develop customer service skills

Technical Customer Service Representative

Coca-Cola Europacific Partners

Updated 18 days ago
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Glasgow

Coca-Cola Europacific Partners offers a promising opportunity for those looking to build their skills in a supportive environment.

About this role

Join Coca-Cola Europacific Partners as a Technical Customer Service Representative, supporting internal and external customers in a vibrant contact centre environment.

About the Company

Coca-Cola Europacific Partners is a leading soft drinks business in Europe, dedicated to delivering high-quality products and exceptional customer service.

Key Highlights

  • Full-time position with a dynamic contact centre team
  • Support for equipment service requests and new business enquiries
  • Open 364 days a year, offering a fast-paced work environment
  • Ideal for those with a passion for customer service

💡 Honest Take: This role is well-suited for entry-level candidates eager to start their career in customer service within a reputable company.

Pros

  • Stable employment with a well-known brand
  • Comprehensive training provided
  • Opportunity to develop customer service skills
  • Friendly team environment

Cons

  • May involve irregular hours due to 24/7 operation
  • Entry-level position may have limited advancement opportunities
  • Fast-paced environment may not suit everyone

Best For: This role is ideal for those who thrive in busy environments and enjoy interacting with customers.

Watch Out: Be prepared for a challenging pace and the need to adapt to various customer needs quickly.

Apply for this position

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Expert Review

The position of Technical Customer Service Representative at Coca-Cola Europacific Partners offers a unique opportunity for those looking to kickstart their career. This role requires strong customer service skills as you'll assist both internal and external customers in a busy contact centre. With operations running 364 days a year, flexibility is key, and candidates should be ready for varied shifts.

In terms of growth, while the position provides essential experience, advancement opportunities may be limited for entry-level staff. The company is known for its training programmes, which can help you build a solid foundation in customer service. However, the fast-paced nature of calls, ranging from equipment requests to new business enquiries, may not suit everyone.

As a prominent player in the soft drinks market, Coca-Cola Europacific Partners adds value to your CV and offers a chance to learn from industry leaders. If you're enthusiastic about customer service and enjoy a dynamic work environment, this role could be a great fit. More details can be found on their official page.

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