Customer Service Representative

U-Haul International, Inc

Assist customers with U-Haul products and services, including moving and hooking up trucks and trailers while maintaining equipment on the lot.

Last checked on June 11, 2026. We may earn a commission when you click through.

The position offers a hands-on experience in customer service within a well-known company, but can be physically demanding.

✓ Opportunities for customer interaction. ✓ Hands-on work with vehicles and equipment. ✓ Part of a reputable company in the moving industry.

Customer Service Representative

U-Haul International, Inc

Updated 29 days ago

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Rockville Centre

The position offers a hands-on experience in customer service within a well-known company, but can be physically demanding.

About this role

Assist customers with U-Haul products and services, including moving and hooking up trucks and trailers while maintaining equipment on the lot.

About the Company

U-Haul International, Inc is a leading provider of rental trucks, trailers, and self-storage services across North America.

Key Highlights

✓ Engage directly with customers to provide assistance.
✓ Handle truck and trailer hookups.
✓ Ensure cleanliness and safety of rental equipment.
✓ Work in a team-oriented environment.

💡 Honest Take: This role is ideal for individuals who enjoy direct customer interaction but may not suit those seeking primarily desk-based work.

Pros

✓ Opportunities for customer interaction.
✓ Hands-on work with vehicles and equipment.
✓ Part of a reputable company in the moving industry.

Cons

✗ Physically demanding tasks.
✗ Potentially irregular hours.
✗ Customer service can be challenging.

Best For: Ideal for those who prefer a physically active job and can handle customer inquiries effectively.

Watch Out: Be prepared for a fast-paced environment, which may be stressful during peak moving seasons.

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What Customers Say

Workers appreciate the customer interaction but note the physical demands and occasional stress during busy periods.

Expert Review

This role at U-Haul provides a unique opportunity for those looking to engage directly with customers in a fast-paced setting. Employees will assist with various U-Haul products and services, n excellent fit for those who enjoy hands-on work. The job requires moving and hooking up trucks and trailers, ensuring that equipment is clean and safe for customers.

With a focus on customer satisfaction, representatives must be ready to tackle diverse inquiries while maintaining a friendly demeanor. This position suits individuals who enjoy physical activity, as it involves moving equipment and interacting with customers both inside and outside the U-Haul center. working for U-Haul means being part of a well-established company in the rental industry.

While the role offers great interaction opportunities, potential applicants should consider the physical demands and possible irregular hours. This job can be particularly challenging during peak seasons when customer traffic increases significantly. Overall, it’s those looking to make a difference in customer service while staying active on the job.