ICT Desktop Support

Gauteng Department of Health

Seeking a candidate with a Grade 12 qualification, NQF Level 5 in IT, and at least one year of IT support experience.

Last checked on July 8, 2026. We may earn a commission when you click through.

The position offers a solid entry point into the IT sector, particularly for those interested in public service. However, the lack of salary details may deter some applicants seeking clear compensation.

✓ Good opportunity for entry-level IT professionals ✓ Relevant experience in a government setting ✓ Potential for skill development and career growth

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ICT Desktop Support

Gauteng Department of Health

Updated 1 month ago

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South Africa

About this role

Seeking a candidate with a Grade 12 qualification, NQF Level 5 in IT, and at least one year of IT support experience.

About the Company

The Gauteng Department of Health provides essential health services across the province, focusing on quality care and community wellbeing.

Key Highlights

✓ NQF Level 5 Certificate required
✓ Experience with BAS, PERSAL, SAP, and SRM
✓ A+ and N+ certificates advantageous
✓ Strong communication skills needed
✓ Entry-level position with growth potential

💡 Honest Take: This role is ideal for recent IT graduates looking to gain practical experience in a government setting.

Pros

✓ Good opportunity for entry-level IT professionals
✓ Relevant experience in a government setting
✓ Potential for skill development and career growth

Cons

✗ No salary range provided
✗ Limited information on remote work options
✗ Requires specific IT certifications

Best For: Ideal for individuals keen on public health and IT support roles with growth opportunities.

Watch Out: Potential applicants should consider the lack of salary transparency and the prerequisite certifications.

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What Customers Say

Feedback from previous employees highlights a supportive work environment, but some mention the need for clearer communication regarding roles and responsibilities.

Expert Review

A key aspect of the ICT Desktop Support Level 5 position is the requirement for a Grade 12 qualification and an NQF Level 5 Certificate in IT. This makes it an attractive option for entry-level candidates looking to kickstart their careers in a structured environment. The role involves supporting various systems like BAS and PERSAL, providing gain experience in essential government applications.

The Gauteng Department of Health is committed to delivering quality health services, which adds value to the experience you’ll gain. However, the absence of salary information could be a downside for candidates who desire clarity on compensation before applying. It’s also that having A+ and N+ certifications will significantly enhance your candidacy.

This role is for those interested in building a career in IT within the public health sector. The experience gained here could be a stepping stone to more advanced positions in IT support or management. For more details, visit the official job listing.

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