National Command Centre Operators

Fidelity Services Group

Join Fidelity Services Group as a National Command Centre Operator, managing escalations in a dynamic control room environment.

Last checked on July 30, 2026. We may earn a commission when you click through.

A solid entry-level position for those interested in security, though growth potential may be limited without further training.

✓ No prior experience required. ✓ Structured training provided. ✓ Opportunity to work with cutting-edge technology.

National Command Centre Operators

Fidelity Services Group

Updated 15 days ago

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Johannesburg

A solid entry-level position for those interested in security, though growth potential may be limited without further training.

About this role

Join Fidelity Services Group as a National Command Centre Operator, managing escalations in a dynamic control room environment.

About the Company

Fidelity Services Group is a leading provider of security and risk management solutions in South Africa.

Key Highlights

✓ Work in a fast-paced control room environment.
✓ Opportunity to engage with advanced CCTV technology.
✓ Be part of a team dedicated to safety and security.

💡 Honest Take: This role is ideal for those looking to start a career in security operations, but it may not suit candidates seeking higher responsibility or advanced roles.

Pros

✓ No prior experience required.
✓ Structured training provided.
✓ Opportunity to work with cutting-edge technology.

Cons

✗ Limited advancement opportunities.
✗ Potentially high-pressure environment.
✗ Shift work may affect work-life balance.

Best For: Ideal for those who are detail-oriented and thrive in high-energy situations, particularly interested in safety and security.

Watch Out: Be prepared for shift work and the demands of a high-stakes environment.

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Expert Review

The National Command Centre Operators position at Fidelity Services Group offers a vital role in security management. With no experience required, it's an excellent opportunity for newcomers to the industry. You will be responsible for monitoring events and escalating issues in a dynamic control room setting.

Working with advanced CCTV technology, operators play a crucial role in ensuring safety and security. The role entails managing call escalations, which can be high-pressure, so a calm demeanor is essential. While the training program is structured, the potential for advancement may be limited without further qualifications.

This position is especially suitable for those eager to enter the security sector but may not appeal to candidates hoping for immediate career progression. According to the official job listing, the company values commitment to safety, reputable choice for aspiring operators.