Amazon is a tier-1 global tech company. Amazon is seeking an IT Support Engineer to join their IT Services team in Mumbai. The role involves providing remote and walk-up helpdesk support, managing hardware assets, and maintaining corporate infrastructure across Windows, Mac, and Linux environments. Candidates must have at least 3 years of experience and strong problem-solving skills to manage complex technical issues. This position is based onsite and supports Amazon's internal user base and service platforms. Must have: 3+ years of corporate Windows, Mac or Linux support experience; Experience troubleshooting integrated and interdependent computer systems; Experience maintaining zebra thermal printers, thin clients, PCs, scanners, and handheld terminals; Bachelor's degree or equivalent. Required tools: windows, mac, linux, zebra thermal printers, thin clients, scanners, portable handheld terminals.