Service Coordinator

Adaptalift Group

Join the Forklogic team as a Service Coordinator, managing service scheduling and communication to ensure efficient operations with technicians and customers.

Last checked on June 24, 2026. We may earn a commission when you click through.

This role is ideal for organised individuals who enjoy dynamic environments, but it may not suit those seeking a more predictable routine. The focus on customer service can be rewarding but also demanding.

✓ Engaging and varied daily tasks ✓ Strong team collaboration ✓ Direct impact on customer satisfaction

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Service Coordinator

Adaptalift Group

Updated 2 months ago

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Springfield

About this role

Join the Forklogic team as a Service Coordinator, managing service scheduling and communication to ensure efficient operations with technicians and customers.

About the Company

Adaptalift Group is a leading provider of materials handling solutions in Australia.

Key Highlights

✓ Varied coordination role with hands-on responsibilities
✓ Opportunity to work closely with technicians and suppliers
✓ Focus on customer communication and service efficiency

💡 Honest Take: This position offers an engaging work environment for those who thrive in busy settings and enjoy customer interaction.

Pros

✓ Engaging and varied daily tasks
✓ Strong team collaboration
✓ Direct impact on customer satisfaction

Cons

✗ Potential for high workload and stress
✗ Requires excellent multitasking skills
✗ Limited remote work options

Best For: Ideal for those looking for a fast-paced role in service operations within a supportive team.

Watch Out: Be prepared for a busy environment that demands quick thinking and adaptability.

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What Customers Say

Current employees highlight the positive team environment and the rewarding nature of the work, though some mention the high demands of the role.

Expert Review

If you thrive in a bustling work environment, the Service Coordinator role at Forklogic might be a good fit. You'll be at the heart of service operations, coordinating between technicians and customers. This position demands strong organisational skills and the ability to manage multiple tasks simultaneously.

Expect a mix of customer communication and scheduling duties, which can be both rewarding and challenging.

The company's focus on efficiency means you’ll play a crucial role in service delivery, impacting customer experiences directly. This can lead to a rewarding sense of achievement, but be aware that the high-paced nature of the job may lead to stress during peak times. Adaptalift Group has a solid reputation in the materials handling sector, making this role a valuable addition to your career.

For those who enjoy a collaborative environment, this position offers the chance to work closely with various teams. However, if you prefer a structured 9-to-5 job with minimal interruptions, this role might not be for you. According to their official page, the role emphasizes flexibility and responsiveness in service operations, which are crucial for success in this position.