Customer Service Officer

Majid Al Futtaim

Join Majid Al Futtaim as a Customer Service Officer to enhance guest experiences at various entertainment venues, including MAF Cinemas and Ski Dubai.

Last checked on June 25, 2026. We may earn a commission when you click through.

While the position offers a great opportunity for Emirati talent to shine in hospitality, the lack of clear salary information may be a drawback for some candidates. Prospective applicants should weigh the exciting venue experiences against potential uncertainties in compensation.

✓ Opportunity to work in renowned entertainment venues. ✓ Focus on customer engagement and satisfaction. ✓ Dynamic work environment with varied responsibilities.

Customer Service Officer

Majid Al Futtaim

Updated 5 days ago

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Dubai

About this role

Join Majid Al Futtaim as a Customer Service Officer to enhance guest experiences at various entertainment venues, including MAF Cinemas and Ski Dubai.

About the Company

Majid Al Futtaim is a leading retail and leisure pioneer in the Middle East, known for its innovative entertainment and shopping destinations.

Key Highlights

✓ Engage with customers to ensure satisfaction.
✓ Support smooth operations in entertainment venues.
✓ Deliver exceptional service standards.
✓ Monitor equipment at Magic Planet and Ski Dubai.

💡 Honest Take: This role is ideal for those passionate about customer service in a dynamic entertainment environment.

Pros

✓ Opportunity to work in renowned entertainment venues.
✓ Focus on customer engagement and satisfaction.
✓ Dynamic work environment with varied responsibilities.

Cons

✗ No specified salary range provided.
✗ Potentially high demands in busy venues.
✗ Limited remote work options.

Best For: It's suited for individuals who thrive in fast-paced environments and enjoy interacting with diverse guests.

Watch Out: Candidates should be aware that the role may involve irregular hours, especially during peak entertainment times.

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What Customers Say

Workers appreciate the vibrant work atmosphere but express concerns about the lack of salary transparency.

Expert Review

Working as a Customer Service Officer for Majid Al Futtaim presents engage with guests across various entertainment venues. The role emphasizes a commitment to delivering excellent service, particularly in high-traffic areas like MAF Cinemas and Ski Dubai. Here, employees can expect to foster memorable experiences for visitors.

However, potential applicants should note that the job description lacks specific details on salary and benefits, making it difficult to gauge overall value. This absence of clarity might deter some candidates who prioritize compensation alongside job satisfaction.

working in such vibrant venues can be both rewarding and challenging. The dynamic atmosphere may require employees to adapt quickly and manage guest expectations during peak times, which can be stressful. Those who thrive under pressure may find this role particularly fulfilling.

this position is an excellent fit for Emiratis eager to develop their customer service skills in a lively setting. For more information about the job and to apply, visit Majid Al Futtaim's page.