Remote Bilingual Customer Service Rep, is a full-time work-from-home position where the representative provides customer support for billing, programming, and technical issues while promoting products and services to enhance customer experience. Key Responsibilities Handle back-to-back tech support and customer service calls throughout the shift Engage with a diverse consumer base to address customer needs and technical issues Promote products and services to new and existing customers Required Qualifications High school diploma or GED Six months of related customer service and troubleshooting experience and/or training Fluency in English and Spanish Ability to work flexible shifts, including evenings, weekends, or holidays Must reside in specific eligible states for hire