Service Manager

RateHawk

Join RateHawk as a Service Manager, managing top B2B partners in Malaysia and Singapore. Fluency in English and Malay is essential.

Last checked on August 21, 2026. We may earn a commission when you click through.

This position is ideal for those passionate about travel and tech, but the lack of disclosed salary may deter some candidates. If you're looking for a stable career with growth potential in a dynamic industry, it could be .

✓ Engaging role in the travel sector ✓ Opportunity for cross-border collaboration ✓ Potential for professional growth

Service Manager

RateHawk

Updated 9 days ago

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Malaysia

About this role

Join RateHawk as a Service Manager, managing top B2B partners in Malaysia and Singapore. Fluency in English and Malay is essential.

About the Company

RateHawk is a leading travel technology company focused on B2B solutions for the travel industry.

Key Highlights

✓ Manage key B2B partner relationships
✓ Opportunity to work in travel technology
✓ Fluent communication in English and Malay required
✓ Collaborate across Malaysia and Singapore

💡 Honest Take: Being a Service Manager can be rewarding, but be prepared for potential long hours and high expectations from partners. The role demands strong problem-solving skills, which can be challenging in fast-paced environments.

Pros

✓ Engaging role in the travel sector
✓ Opportunity for cross-border collaboration
✓ Potential for professional growth

Cons

✗ No salary information provided
✗ High expectations for performance
✗ Role may involve long hours

Best For: Ideal for bilingual professionals in Malaysia and Singapore looking to advance their careers in travel management.

Watch Out: Expect high demands and pressure to meet partner needs, which might lead to long working hours.

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Expert Review

This role requires a blend of travel knowledge and technical aptitude, making it unique in the B2B sector. RateHawk is known for its fast-paced environment, where flexibility and adaptability are crucial. The absence of salary transparency can be a potential drawback for many applicants, making it difficult to gauge if the compensation aligns with industry standards.

Candidates should also be aware that the role can be demanding, often requiring long hours and quick problem-solving skills. It's essential to have a proactive approach to manage partner expectations effectively. The cultural diversity in both Malaysia and Singapore will offer a rich experience for those who thrive in such settings.

while the role offers significant opportunities for growth and engagement in the travel tech space, potential candidates should weigh the demands against their career aspirations. The official RateHawk page provides more insights into their work environment and culture.