Payment Experience Associate

TELUS Digital

Join TELUS Digital as a Payment Experience Associate, handling customer payment inquiries and processing through SAP and billing systems for 6 months onsite.

Last checked on May 23, 2026. We may earn a commission when you click through.

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A solid choice for individuals wanting to build experience in payment processing, with a stable company.

✓ Structured training and onboarding ✓ Opportunity to work with SAP systems ✓ Stable employment with a reputable company

Payment Experience Associate

TELUS Digital

Updated 9 hours ago
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Quezon City Hybrid

A solid choice for individuals wanting to build experience in payment processing, with a stable company.

About this role

TELUS Digital's Payment Experience Associate role offers an opportunity for career growth in a reputable company, but comes with an initial onsite requirement.

About the Company

TELUS Digital is a leading provider of technology solutions, focused on enhancing customer experiences through innovative payment systems.

Key Highlights

  • Fully onsite for the first 6 months
  • Hybrid work model post-probation
  • Manage Pre-Authorized Payments
  • Use SAP and various billing systems

💡 Honest Take: This job suits those who prefer a structured work environment with clear tasks but may not appeal to those seeking remote flexibility.

Pros

  • Structured training and onboarding
  • Opportunity to work with SAP systems
  • Stable employment with a reputable company
  • Potential for hybrid work after probation

Cons

  • Initial 6 months are fully onsite
  • Limited flexibility during probation
  • May not appeal to those preferring remote work

Best For: Ideal for those who enjoy a traditional office setup and structured work hours.

Watch Out: Be prepared for a fully onsite commitment for the first six months with no remote options.

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What Customers Say

Employees appreciate the training provided but have expressed a desire for more remote work options.

Expert Review

If you're looking to kickstart your career in payment processing, the Payment Experience Associate position at TELUS Digital could be a good fit. Fully onsite for six months, this role offers structured training that can help you gain valuable skills.

After the probationary period, you can enjoy a hybrid work model, which provides a nice balance between office and remote work. You'll be using SAP and various billing systems to handle customer inquiries, making it a tech-savvy environment.

However, the initial onsite commitment might not suit everyone. If you value flexibility and remote work from the start, this may not be the best fit. Overall, TELUS Digital is a reputable company that offers stability and growth opportunities in the payment processing field. For more details, check out their job listing here.

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