Service Advisor

Lookers plc

Join Lookers plc as a Service Advisor, where your automotive experience and customer service passion will be valued in a diverse and inclusive environment.

Last checked on June 14, 2026. We may earn a commission when you click through.

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If you have a passion for the automotive industry and love helping customers, this role could be a perfect fit.

✓ Engaging work environment ✓ Strong emphasis on customer satisfaction ✓ Supportive team culture

Service Advisor

Lookers plc

Updated 28 days ago
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Saint Helens

If you have a passion for the automotive industry and love helping customers, this role could be a perfect fit.

About this role

Join Lookers plc as a Service Advisor, where your automotive experience and customer service passion will be valued in a diverse and inclusive environment.

About the Company

Lookers plc is a leading automotive retailer in the UK, committed to providing outstanding customer service and a supportive workplace.

Key Highlights

  • Opportunity to work in a dynamic automotive environment
  • Focus on delivering exceptional customer service
  • Inclusive and empowering company culture
  • Ideal for those with previous automotive experience

💡 Honest Take: This role is great for those who genuinely enjoy cars and customer interaction, but may not suit individuals lacking automotive knowledge.

Pros

  • Engaging work environment
  • Strong emphasis on customer satisfaction
  • Supportive team culture
  • Potential for career growth within the company

Cons

  • Requires prior automotive experience
  • May involve dealing with difficult customer situations
  • Not suitable for those uninterested in cars

Best For: Ideal for those who thrive in fast-paced environments and are passionate about cars and customer service.

Watch Out: Be prepared for some challenging customer interactions that may arise in service roles.

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What Customers Say

Employees appreciate the inclusive culture and opportunities for growth but note the challenges of dealing with difficult customers.

Expert Review

The Service Advisor position at Lookers plc in Saint Helens offers a unique opportunity for those passionate about the automotive sector. With a focus on customer service, the role demands prior experience in similar positions, ensuring that candidates can handle various customer needs effectively.

Our analysis highlights the strong company culture at Lookers, emphasising inclusivity and empowerment. This environment allows employees to truly engage with their passions while contributing to a supportive team dynamic. However, those lacking automotive knowledge may find the role challenging.

In this position, you'll assist customers but also develop valuable skills that can lead to career advancement within the company. Lookers plc is committed to fostering growth, making this role appealing for long-term career seekers. For more details, visit their official page at https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=72e3877c9710fb10502ae5b24be4bad4&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=622737343708799886&initiator=remote+customer+service+work+from+home&is_gl=0&l=Manchester&pc=16&pid=1d64799cf89b&publisher=7c2b7e61c1&puid=3dea3deegddegdd9fddd3de93dedaddcgdddedd93deg3de83de93de73de73de83de83dea3ee33dec3ee23ded3de73de73de73de73de73de7fdd7fdd73de73de7bdd79dd73de7fdd77ddb7ed39cd97cdedbdgfed38ddf9d.

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