Customer Service Specialist

CSR Limited

Join CSR Limited as a Customer Service Specialist, providing support via phone and email while enjoying remote Fridays and opportunities for career growth.

Last checked on June 24, 2026. We may earn a commission when you click through.

A great opportunity for those looking to start a career in customer service with flexible working arrangements.

✓ Work from home on Fridays ✓ Focus on customer satisfaction ✓ Supportive team culture

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Customer Service Specialist

CSR Limited

Updated 2 months ago

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Gosford Remote

A great opportunity for those looking to start a career in customer service with flexible working arrangements.

About this role

Join CSR Limited as a Customer Service Specialist, providing support via phone and email while enjoying remote Fridays and opportunities for career growth.

About the Company

CSR Limited is a leading Australian company specialising in building products and materials, committed to sustainability and innovation.

Key Highlights

✓ Remote work available on Fridays
✓ Attractive salary and benefits
✓ Career progression opportunities
✓ Collaborative work environment
✓ Entry-level position with training provided

💡 Honest Take: This role offers a solid entry point into customer service, but the lack of specific salary details may deter some applicants.

Pros

✓ Work from home on Fridays
✓ Focus on customer satisfaction
✓ Supportive team culture
✓ Opportunities for advancement
✓ No prior experience required

Cons

✗ Salary details are not specified
✗ May involve high-pressure situations
✗ Full-time commitment required
✗ Entry-level may mean limited starting pay
✗ Remote work is only part-time on Fridays

Best For: Best suited for those who thrive in a supportive team environment and are looking for career growth.

Watch Out: Be prepared for potential challenges in managing customer expectations and high call volumes.

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What Customers Say

Employees appreciate the work-from-home flexibility but mention the need for better-defined salary expectations.

Expert Review

This position at CSR Limited provides an excellent opportunity for individuals starting their careers in customer service. The role requires assisting customers through phone and email, focusing on satisfaction and order processing. The flexible work arrangement, including remote Fridays, is a significant perk for work-life balance.

While the opportunity for career growth is promising, potential applicants should note that specific salary figures are not disclosed, which could impact decision-making. The entry-level nature of the role suggests that compensation may be on the lower side initially.

CSR Limited's commitment to a collaborative work environment and development opportunities makes this an attractive option for those looking to advance their careers. However, the potential for high-pressure situations during peak hours could be a drawback for some candidates. For more details, visit the official CSR Limited job listing.