Customer Service Administrator

Culina Group

The Customer Service Administrator coordinates front-line responses, addressing customer requests and supporting the CS manager with various administrative tasks.

Last checked on June 13, 2026. We may earn a commission when you click through.

While the position offers a variety of tasks, it may not suit individuals seeking remote work options.

✓ Opportunity to develop customer service skills ✓ Engaging office environment ✓ Supportive team atmosphere

Customer Service Administrator

Culina Group

Updated 11 days ago

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Market Drayton

While the position offers a variety of tasks, it may not suit individuals seeking remote work options.

About this role

The Customer Service Administrator coordinates front-line responses, addressing customer requests and supporting the CS manager with various administrative tasks.

About the Company

Culina Group is a leading provider of food logistics and supply chain solutions across the UK.

Key Highlights

✓ Front-line customer support coordination
✓ Collaboration with operational teams
✓ Administrative support for the CS manager
✓ Problem-solving for customer requests
✓ In-office role with diverse tasks

💡 Honest Take: This role is thrive in a dynamic office environment and enjoy direct interaction with customers.

Pros

✓ Opportunity to develop customer service skills
✓ Engaging office environment
✓ Supportive team atmosphere
✓ Varied administrative responsibilities

Cons

✗ In-office role, no remote options
✗ Potentially high-pressure customer interactions
✗ Limited information on salary
✗ May require flexible working hours

Best For: This position is suited for proactive individuals who excel in fast-paced environments and enjoy problem-solving.

Watch Out: Candidates should be prepared for a demanding role that requires resilience and adaptability.

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What Customers Say

Feedback from employees highlights a collaborative atmosphere but notes the challenges of high-pressure customer interactions.

Expert Review

In our analysis, the Customer Service Administrator role at Culina Group presents an engaging opportunity for those passionate about customer service. This position involves coordinating responses to customer inquiries and working closely with operational teams to resolve issues. The role requires strong communication skills and a proactive approach to problem-solving.

The job is based in Market Drayton and offers a variety of administrative tasks to support the CS manager, making it enjoy a dynamic work environment. However, it is important to note that this is not a remote position, which may deter some applicants.

while it provides a chance to develop valuable skills in customer service, potential candidates should consider the pressures of front-line interactions. The company promotes a supportive atmosphere, but the role can still be demanding, especially during peak times. For more details, refer to Culina Group's official page at Culina Group.