Security Officer

Abm

Join the Security Team at Chelmsley Wood Shopping Centre, ensuring safety and delivering exceptional customer service to visitors and tenants.

Last checked on June 15, 2026. We may earn a commission when you click through.

The Security Officer position at Abm offers a balance of customer service and security duties, suitable for proactive individuals.

✓ Good hourly rate ✓ Varied shift patterns ✓ Engaging work environment

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Security Officer

Abm

Updated 2 months ago

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Birmingham £12.70/hr Full–Time

The Security Officer position at Abm offers a balance of customer service and security duties, suitable for proactive individuals.

About this role

Join the Security Team at Chelmsley Wood Shopping Centre, ensuring safety and delivering exceptional customer service to visitors and tenants.

About the Company

Abm is a facility management provider that prioritises security and customer service.

Key Highlights

✓ Flexible shift patterns, Monday to Sunday
✓ Competitive pay rate of £12.70 per hour
✓ Opportunities for professional development
✓ Supportive recruitment process for all candidates
✓ Involvement in community safety and customer service

💡 Honest Take: This role suits those who thrive in dynamic environments and enjoy engaging with the public. It may not be ideal for individuals seeking a desk-based position.

Pros

✓ Good hourly rate
✓ Varied shift patterns
✓ Engaging work environment
✓ Career advancement opportunities
✓ Supportive recruitment process

Cons

✗ Potentially long hours
✗ High responsibility in public safety
✗ May involve dealing with difficult situations
✗ Weekend shifts may be required
✗ Requires SIA and CCTV licence

Best For: Ideal for those looking to start a career in security or customer service, especially in retail environments.

Watch Out: Be prepared for the demands of active security roles, including managing incidents and maintaining a safe environment.

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What Customers Say

Employees report a supportive work culture, although the demands of the role can be challenging.

Expert Review

The Security Officer position at Chelmsley Wood Shopping Centre offers an engaging role for those who enjoy public interaction. With a pay rate of £12.70 per hour, it’s competitive for the sector. The role requires individuals to be proactive in ensuring safety and providing excellent customer service.

Candidates can expect a 40-hour workweek with flexible shifts from Monday to Sunday. This offers a great opportunity for those needing varied hours. However, the responsibilities can be significant, dealing with potential incidents and emergencies, which requires a calm and decisive approach.

Abm places a strong emphasis on training and development, ensuring employees are well-equipped to handle their duties. This includes the necessity for an SIA and CCTV licence, which is essential for the role. Those without this certification will need to pursue it, adding to the entry requirements.

Overall, this position is individuals looking to start in the security field while also engaging with the public. For more details, check Abm's official listing here.