Customer Service Advisor

AXA Group

AXA Assistance is hiring full-time Customer Service Advisors to provide emergency vehicle and home assistance support, making a positive impact in customers' lives.

Last checked on June 8, 2026. We may earn a commission when you click through.

For those looking to make a difference in customer service, this position at AXA offers a rewarding experience, though it lacks remote flexibility.

✓ Engaging work with real customer impact ✓ Reputable company with strong values ✓ Full-time hours provide job security

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Customer Service Advisor

AXA Group

Updated 1 month ago

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Athlone Full Time

For those looking to make a difference in customer service, this position at AXA offers a rewarding experience, though it lacks remote flexibility.

About this role

AXA Assistance is hiring full-time Customer Service Advisors to provide emergency vehicle and home assistance support, making a positive impact in customers' lives.

About the Company

AXA Group is a leading global insurance and assistance provider, known for its commitment to customer care and innovative solutions.

Key Highlights

✓ Full-time position with 35 hours per week
✓ Opportunity to assist customers in emergencies
✓ Work with a reputable global company
✓ Focus on delivering exceptional customer service

💡 Honest Take: This role is thrive in fast-paced environments and enjoy helping others, but may not suit individuals seeking remote work.

Pros

✓ Engaging work with real customer impact
✓ Reputable company with strong values
✓ Full-time hours provide job security
✓ Training and support for new staff

Cons

✗ Position is not remote
✗ High-pressure environment during emergencies
✗ No specified salary range
✗ Limited opportunities for career advancement

Best For: This position is for those who enjoy problem-solving and can handle the demands of emergency assistance without the option for remote work.

Watch Out: Be prepared for potentially stressful situations, as this role involves assisting customers in urgent circumstances.

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Expert Review

This Customer Service Advisor role at AXA Assistance offers engage directly with customers in emergency situations. Working in Athlone, candidates will need to be ready to address urgent requests for vehicle and home assistance. The position demands a commitment to high-quality customer service, which is a core value for AXA Group.

While the job presents a chance to make a meaningful impact, it does not offer remote work options, which may deter some applicants. the absence of a publicly listed salary range could lead to uncertainty regarding compensation. According to the job listing, the focus is on full-time hours, providing job security but also demanding a high level of emotional resilience from employees.

Ultimately, this role is thrive in dynamic environments and have a passion for customer care. If you enjoy helping others and can handle the pressures of emergency situations, this job could be a great fit. For more details, visit AXA's official job page.