Advisor, Banking and Credit Services

Desjardins Group

Join Desjardins Group as an Advisor in the Customer Relations Center, providing personalized financial support over the phone during evening and weekend shifts.

Last checked on June 20, 2026. We may earn a commission when you click through.

The $26.41 hourly wage is a strong incentive for those seeking a customer service role in finance. However, the required evening and weekend hours may not appeal to everyone.

✓ Strong hourly pay ✓ Flexible working hours ✓ Focus on customer relations

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Advisor, Banking and Credit Services

Desjardins Group

Updated 2 months ago

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Montreal Hybrid Full-Time

The $26.41 hourly wage is a strong incentive for those seeking a customer service role in finance. However, the required evening and weekend hours may not appeal to everyone.

About this role

Join Desjardins Group as an Advisor in the Customer Relations Center, providing personalized financial support over the phone during evening and weekend shifts.

About the Company

Desjardins Group, a leading financial cooperative in Canada, focuses on delivering quality financial services to its members and clients.

Key Highlights

✓ Evening and weekend shifts available
✓ Personalized support for financial inquiries
✓ Opportunity to build advisory relationships
✓ Hybrid work format
✓ Competitive hourly wage of $26.41

💡 Honest Take: This role suits individuals passionate about customer service and financial advisory but requires flexibility for evening and weekend shifts.

Pros

✓ Strong hourly pay
✓ Flexible working hours
✓ Focus on customer relations
✓ Supportive team environment
✓ Opportunities for growth within the company

Cons

✗ Evening and weekend shifts mandatory
✗ Limited remote work options
✗ Entry-level position may have lower starting pay
✗ High customer interaction can be stressful
✗ Potentially long hours during peak times

Best For: Ideal for recent graduates or individuals looking to start a career in customer service or banking.

Watch Out: Be prepared for a demanding schedule that includes evening and weekend shifts, which may limit your personal time.

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What Customers Say

Employees appreciate the supportive environment but note the demanding hours can impact work-life balance.

Expert Review

Entering the financial services sector as an advisor can be rewarding, especially with Desjardins Group's support system. Their focus on member engagement fosters a positive work environment. However, the required evening and weekend shifts may deter candidates seeking traditional 9-to-5 jobs.

The position emphasizes personalized support, making it essential for advisors to quickly identify members' financial needs.

With a competitive pay rate of $26.41 per hour, this role offers a solid entry point into the banking sector. Candidates should be ready for a hands-on approach to customer service, including answering detailed inquiries about various financial products. The hybrid work format provides some flexibility, although the evening shifts can be demanding.

Our analysis shows that those who thrive in dynamic, customer-focused roles will find this position rewarding. If you're looking for a stable entry-level role in banking and enjoy working with people, this might be the right fit. However, prospective applicants should consider the commitment to non-traditional work hours before applying.

For more details, visit the Desjardins Group's official page.