Service Advisor

Stoneacre Motor Group.

Join Stoneacre Motor Group as a Service Advisor, where you'll enhance customer experiences and facilitate communication between the workshop and customers.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Service Advisor position at Stoneacre offers a great opportunity for individuals passionate about customer service and the automotive industry.

✓ Strong team support ✓ Focus on customer satisfaction ✓ Dynamic work environment

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Service Advisor

Stoneacre Motor Group.

Updated 2 months ago

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Knaresborough

The Service Advisor position at Stoneacre offers a great opportunity for individuals passionate about customer service and the automotive industry.

About this role

Join Stoneacre Motor Group as a Service Advisor, where you'll enhance customer experiences and facilitate communication between the workshop and customers.

About the Company

Stoneacre Motor Group is a prominent automotive retailer in the UK, known for its commitment to customer service and a wide range of vehicle offerings.

Key Highlights

✓ Deliver exceptional customer service
✓ Manage effective communication between customers and the workshop
✓ Work in a fast-paced and dynamic environment
✓ Be part of a supportive team
✓ Opportunity for career advancement

💡 Honest Take: This role suits those who thrive in customer-facing positions and enjoy a busy work environment, but it may not be ideal for those seeking remote or flexible roles.

Pros

✓ Strong team support
✓ Focus on customer satisfaction
✓ Dynamic work environment
✓ Path for career growth
✓ Engaging role with varied tasks

Cons

✗ Not a remote position
✗ Can be fast-paced and demanding
✗ Customer interactions can sometimes be challenging
✗ Limited salary information available
✗ Hours may be long or irregular

Best For: Ideal for individuals with strong communication skills and a passion for the automotive sector, particularly in a customer service capacity.

Watch Out: Those who prefer a quieter work setting or remote work may find this role less appealing.

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What Customers Say

Employees highlight the supportive team atmosphere and the dynamic nature of the role, though some mention the challenges of a fast-paced environment.

Expert Review

This Service Advisor role at Stoneacre Motor Group is tailored for those who enjoy engaging with customers and have a knack for communication. The position requires managing the flow of information between the workshop and customers, ensuring that expectations are not just met, but exceeded.

The environment is described as fast-paced, which can be invigorating for many. However, it also means that the role may not suit everyone, particularly those who prefer a slower, more structured workday. Candidates should be prepared for a variety of customer interactions, some of which can be challenging.

Career advancement opportunities are a notable benefit, as Stoneacre fosters a culture of growth and development. This aspect can be particularly appealing for those looking to build a long-term career in the automotive industry. According to the company’s recruitment page, the focus is on delivering a remarkable customer experience, which is integral to their operations.

the Service Advisor position is a strong fit for dynamic individuals who thrive under pressure and enjoy direct customer engagement. For more details, potential candidates can visit Stoneacre's job listing page.