Customer Advisor

The Boots Company PLC

Join Boots as a Customer Advisor, assisting with customer service, till operations, and back shop duties. Experience in customer care is a plus but not required.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid entry-level position for individuals keen on customer service within a reputable company.

✓ Flexible working hours ✓ Training and development opportunities ✓ Engaging customer interaction

Customer Advisor

The Boots Company PLC

Updated 20 days ago

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Skipton On-site

A solid entry-level position for individuals keen on customer service within a reputable company.

About this role

Join Boots as a Customer Advisor, assisting with customer service, till operations, and back shop duties. Experience in customer care is a plus but not required.

About the Company

The Boots Company PLC is a leading health and beauty retailer in the UK, known for its commitment to customer service and quality products.

Key Highlights

✓ Onsite role in a supportive retail environment
✓ Opportunity to gain customer service experience
✓ Duties may include working on tills and advising customers
✓ Training provided for new employees

💡 Honest Take: This role suits those looking to enter the retail sector, though experience in customer service is beneficial.

Pros

✓ Flexible working hours
✓ Training and development opportunities
✓ Engaging customer interaction
✓ Part of a well-known brand

Cons

✗ Onsite work only, no remote options
✗ Potentially long hours during busy periods
✗ Customer service roles can be demanding

Best For: Perfect for motivated individuals eager to develop their skills in a dynamic environment.

Watch Out: Be prepared for busy periods, especially during holidays, which may require extra effort.

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What Customers Say

Employees appreciate the training and team environment, though some find the work demanding during peak times.

Expert Review

entry-level retail roles, Boots offers a promising opportunity as a Customer Advisor. This position provides valuable experience but also allows individuals to immerse themselves in a well-respected brand. Training is provided, ccessible to those without prior experience.

The role includes assisting customers on the shop floor and operating tills, which can be fast-paced, particularly during peak shopping times. While this can be demanding, it also fosters a vibrant working environment. Engaging with customers enhances communication skills and can lead to career advancement within the company.

that this is an onsite role, meaning individuals seeking remote work options should look elsewhere. The demands of customer service can also be challenging, especially during busy periods, but the experience gained here is invaluable for future career prospects. More details can be found on Boots' official site (https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=409e1713b150f44da6d456753f21df11&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=623327207183026245&initiator=remote+customer+service+work+from+home&is_gl=0&l=Sheffield&pc=17&pid=1d64799cf89b&publisher=7c2b7e61c1&puid=3dea3deegdddgdddfdde3de93deebddggdd9eddf3de83ded3deg3dee3dea3dee3dec3deb3ee33dec3ee23ded3de73de73de73de73de73de7fdd7fdd73de73de7bdd79dd73de7cdd7gddbfed3acd98cdefbdgfed38ddf9d&rdr=&sdb=3&search_id=b62d00b2a3b9ada53613bc297882928c&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).

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