Senior Customer Success AI Agents UAE

ElevenLabs

Join ElevenLabs as a Senior Customer Success professional to guide enterprise clients in deploying AI conversational agents, requiring fluency in Arabic and English.

Last checked on June 14, 2026. We may earn a commission when you click through.

A solid opportunity for experienced customer success managers looking to make an impact in the AI space.

✓ Work in a dynamic tech environment ✓ Engage with diverse enterprise clients ✓ Enhance skills in AI and customer success

Senior Customer Success AI Agents UAE

ElevenLabs

Updated 23 days ago

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Dubai Marina

A solid opportunity for experienced customer success managers looking to make an impact in the AI space.

About this role

Join ElevenLabs as a Senior Customer Success professional to guide enterprise clients in deploying AI conversational agents, requiring fluency in Arabic and English.

About the Company

ElevenLabs is a pioneering company focused on AI-driven conversational solutions for enterprises, enhancing customer interactions through innovative technology.

Key Highlights

✓ 5+ years of experience in B2B SaaS in the Middle East
✓ Fluent in Arabic and English
✓ Opportunity to work with enterprise clients
✓ Focus on designing and deploying AI agents
✓ Based in Dubai Marina, a vibrant business hub

💡 Honest Take: This role is ideal for seasoned professionals who excel in customer engagement and have a passion for AI technology.

Pros

✓ Work in a dynamic tech environment
✓ Engage with diverse enterprise clients
✓ Enhance skills in AI and customer success
✓ Opportunity for career advancement
✓ Located in a prime business area

Cons

✗ Requires significant prior experience
✗ Fluency in both Arabic and English is mandatory
✗ May involve high-pressure situations with clients
✗ Non-remote position limits flexibility
✗ Potential for long hours in a fast-paced environment

Best For: This position is for individuals looking to leverage their customer success expertise in a cutting-edge AI company.

Watch Out: Candidates should be prepared for a demanding role that requires strong problem-solving skills and adaptability.

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What Customers Say

Employees appreciate the innovative environment but note the high expectations and pressure associated with the role.

Expert Review

The role at ElevenLabs is a compelling opportunity for professionals in the customer success space, particularly those with a background in B2B SaaS. With over 5 years of experience needed, candidates will be expected to manage enterprise clients effectively while deploying AI-driven conversational agents.

Located in Dubai Marina, this position offers a vibrant work environment but does come with challenges. The requirement for fluency in both Arabic and English can limit the candidate pool, narrowing it down to those with specific language skills.

Our editorial team notes that while the position is exciting, it may involve high-pressure situations. Candidates should be ready to navigate complex client interactions while ensuring successful implementation of AI solutions. The role also promises opportunities for career growth in a rapidly evolving sector.

Overall, this position is not for everyone. Those without the necessary experience or language skills may find it difficult to compete. However, for seasoned professionals, it presents a unique chance to lead customer success initiatives in an innovative company. For more details, check ElevenLabs' job listing on Talent.com.

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