ServiceNow CSM Solution Consultant

Astek

Provide Level 3 support for production issues within defined SLAs for assigned applications.

Last checked on June 14, 2026. We may earn a commission when you click through.

Astek offers a solid opportunity for those fluent in English and French, seeking a technical support role in Jaipur.

✓ Great opportunity for bilingual candidates ✓ Exposure to complex problem-solving ✓ Work within a supportive team

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ServiceNow CSM Solution Consultant

Astek

Updated 2 months ago

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Jaipur

Astek offers a solid opportunity for those fluent in English and French, seeking a technical support role in Jaipur.

About this role

Provide Level 3 support for production issues within defined SLAs for assigned applications.

About the Company

Astek is a global technology consulting company specializing in various IT solutions.

Key Highlights

✓ Bilingual support in English and French
✓ Focus on Level 3 technical issues
✓ Work within defined SLAs
✓ Opportunity to enhance technical skills
✓ Collaborative team environment

💡 Honest Take: This role is ideal for bilingual professionals looking to tackle complex technical issues in a supportive environment.

Pros

✓ Great opportunity for bilingual candidates
✓ Exposure to complex problem-solving
✓ Work within a supportive team
✓ Potential for skill enhancement

Cons

✗ Limited remote work options
✗ Specific to Level 3 support only
✗ Location restricted to Jaipur
✗ Salary details not disclosed

Best For: Ideal for candidates fluent in English and French with a passion for IT support and problem-solving.

Watch Out: Candidates should be aware of the location requirement, as this role is not remote.

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Expert Review

This position at Astek is tailored for bilingual professionals, particularly those proficient in English and French. The focus on Level 3 support indicates a need for strong technical skills and the ability to resolve complex issues swiftly. With defined SLAs, employees will have clear expectations regarding response and resolution times.

Astek's collaborative atmosphere provides an excellent platform for personal and professional growth. New hires can expect to enhance their technical capabilities while contributing to a supportive team. However, the role's location in Jaipur may limit opportunities for those seeking remote work or flexibility.

While the lack of disclosed salary information is a drawback, candidates can anticipate competitive pay typical of IT support roles in India. For further information, potential applicants can visit the official job listing at Astek's page.