Customer Service Engineer
Imris
Join Imris as a Remote Customer Service Engineer, requiring 3+ years in field service and strong customer service skills, with significant overnight travel.
Last checked on July 14, 2026. We may earn a commission when you click through.
The role offers a unique balance of remote work and travel, appealing to those who prefer varied work environments. However, the demanding travel requirements may not suit everyone.
The role offers a unique balance of remote work and travel, appealing to those who prefer varied work environments. However, the demanding travel requirements may not suit everyone.
About this role
Join Imris as a Remote Customer Service Engineer, requiring 3+ years in field service and strong customer service skills, with significant overnight travel.
About the Company
Imris specializes in advanced medical imaging solutions, enhancing surgical procedures with innovative technology.
Key Highlights
- ✓ Remote work with travel flexibility
- ✓ 3+ years of field service experience required
- ✓ Strong customer service and communication skills needed
- ✓ 60-70% overnight travel for on-site service
- ✓ Hybrid work format with office and home time
💡 Honest Take: This position is thrive in s and enjoy traveling for work.
Pros
- ✓ Flexible remote work options
- ✓ Opportunity for travel
- ✓ Engaging role that involves direct customer interaction
- ✓ Chance to work with cutting-edge technology
Cons
- ✗ High travel commitment (60-70% overnight)
- ✗ Requires significant field experience
- ✗ Potentially challenging work-life balance
- ✗ Limited salary information available
Best For: This role is suited for individuals with a strong background in field service and a passion for customer interaction.
Watch Out: Be prepared for extensive travel, which may impact personal time and commitments.
You'll be redirected to talent.com
What Customers Say
Employees appreciate the travel opportunities but note that the workload can be demanding due to high travel requirements.
Expert Review
This position with Imris is for those who thrive on travel and customer engagement. With a 60-70% travel requirement, candidates should be comfortable with overnight stays. The potential for remote work adds flexibility, but the balance between travel and home office time can be challenging.
Experience is crucial; applicants need 3+ years in field service to ensure they can meet the demands of the role. Communication skills are emphasized, as the job involves direct interaction with clients on-site, making customer service acumen essential.
Potential candidates should be aware that while the role offers variety and the chance to work with innovative technology, the travel-heavy schedule might not suit everyone. For more details, check Imris's job listing here.
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