Food Service Supervisor

Ottawa Valley Coffee Company o/a Tim Hortons

Join Ottawa Valley Coffee Company as a Food Service Supervisor, overseeing kitchen operations, staff scheduling, and ensuring food quality for exceptional customer service.

Last checked on June 25, 2026. We may earn a commission when you click through.

A solid opportunity for aspiring leaders in the hospitality sector, though the salary range of CA$30K–CA$60K may be limiting for seasoned professionals. This role is best suited for those looking to gain management experience in a well-known brand.

✓ Leadership role in a reputable company ✓ Opportunity for career growth ✓ Focus on quality and customer service

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Food Service Supervisor

Ottawa Valley Coffee Company o/a Tim Hortons

Updated 1 month ago

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Ottawa CA$30k–CA$60k/yr Full-Time

About this role

Join Ottawa Valley Coffee Company as a Food Service Supervisor, overseeing kitchen operations, staff scheduling, and ensuring food quality for exceptional customer service.

About the Company

Ottawa Valley Coffee Company operates under the Tim Hortons brand, providing a focus on quality food and beverages in a fast-paced environment.

Key Highlights

✓ Lead a team in food preparation and service
✓ Ensure compliance with quality control measures
✓ Manage scheduling and staff supervision
✓ Address customer feedback effectively

💡 Honest Take: This position is ideal for those with leadership experience in food service, but may require handling customer complaints frequently.

Pros

✓ Leadership role in a reputable company
✓ Opportunity for career growth
✓ Focus on quality and customer service

Cons

✗ Salary range may not attract experienced candidates
✗ Handling customer complaints can be challenging
✗ Located in a smaller community

Best For: Ideal for those with a background in hospitality looking to step into a supervisory role.

Watch Out: Be prepared for a demanding environment where customer service is a top priority, and managing feedback is essential.

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Expert Review

This position offers a unique chance to lead kitchen operations at a well-known chain. The salary range of CA$30K–CA$60K annually may appeal to entry-level candidates but might deter those with significant experience. Strong leadership skills and an eye for quality control are essential as you will oversee food preparation and ensure compliance with health standards.

One of the key responsibilities includes managing staff schedules, making it vital to possess excellent organizational skills. The role demands addressing customer feedback promptly, which can be both rewarding and challenging. While the opportunity for career growth exists, the specifics of the salary may not be competitive enough for seasoned supervisors in a larger urban setting.

For those new to management or eager to gain experience in a reputable company, this position could be a stepping stone. However, it may not suit individuals seeking high compensation or less customer-facing roles. According to the official job listing, the company values quality service, good fit for those passionate about food and customer satisfaction.