Customer Care Representative

BC Liquor Stores

Join the BC Liquor Distribution Branch as a Customer Care Representative in Victoria. This role involves delivering exceptional customer service in a supportive environment.

Last checked on June 14, 2026. We may earn a commission when you click through.

The Customer Care Representative position offers a solid entry point into a stable career with potential for growth.

✓ Strong company reputation ✓ Good pay for entry-level ✓ Room for advancement

Customer Care Representative

BC Liquor Stores

Updated 9 days ago

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You'll be redirected to bcliquorstores.prevueaps.ca

Victoria Full-Time

The Customer Care Representative position offers a solid entry point into a stable career with potential for growth.

About this role

Join the BC Liquor Distribution Branch as a Customer Care Representative in Victoria. This role involves delivering exceptional customer service in a supportive environment.

About the Company

The BC Liquor Distribution Branch is a government entity overseeing the distribution of beverage alcohol and non-medical cannabis in B.C.

Key Highlights

✓ Competitive hourly rate of $29.94
✓ Opportunities for career progression
✓ Part of BC's Top 100 Employers since 2009
✓ Supportive and empowering work environment
✓ Full-time position with stable hours

💡 Honest Take: This role is ideal for those looking to begin a career in customer service with a reputable employer in B.C.

Pros

✓ Strong company reputation
✓ Good pay for entry-level
✓ Room for advancement
✓ Positive work culture
✓ Full-time hours

Cons

✗ Customer service can be demanding
✗ Limited remote work options
✗ Entry-level positions may have high turnover
✗ Physical demands are moderate
✗ Shift work may be required

Best For: Ideal for those with a passion for helping others and looking to grow their career in a supportive environment.

Watch Out: Be prepared for the challenges of customer service, including managing diverse customer needs and inquiries.

Apply for this position →

You'll be redirected to bcliquorstores.prevueaps.ca

What Customers Say

Employees appreciate the positive work culture and opportunities for advancement, though some find the demands of customer interactions challenging.

Expert Review

The Customer Care Representative role at the BC Liquor Distribution Branch is an excellent opportunity for anyone passionate about customer service. With a competitive pay rate of $29.94 per hour, this position offers a solid salary but also opens doors for career advancement within a respected government organization.

The LDB has been recognized as one of BC's Top 100 Employers since 2009, reflecting its commitment to employee satisfaction and development. This role is full-time, providing stability and a structured work environment, although it may include shift work and moderate physical demands.

While the position is rewarding, prospective applicants should be prepared for the challenges that come with customer service roles, including handling a variety of customer inquiries and complaints. Those seeking a dynamic work experience in a supportive team will find this role fulfilling. For more details, visit the official job listing here.

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